Vetted Amazon CloudWatch Professionals

“Backend/platform engineer who owned high-volume Java/Spring Boot microservices on AWS (Kafka + RDS/DynamoDB) and has hands-on experience debugging complex production latency incidents across DB, JVM/GC, and async consumers. Also shipped applied AI features for ops, including an LLM-powered log analysis assistant and an incident-response agent with strong safety guardrails (schema-validated tool use, retries/backoff, and human-in-the-loop escalation).”

“Backend/AI engineer at Intuit who built a production AI-powered case assistant for support agents (FastAPI on AWS EKS) combining Postgres case data, OpenSearch retrieval with embedding reranking, and internal LLMs. Improved peak-season reliability by diagnosing P95/P99 timeout spikes and cutting P95 latency from ~800ms to <400ms via composite indexing, keyset pagination, connection pool tuning, and caching, while adding grounded-generation guardrails (evidence packs, confidence thresholds, fallbacks, human-in-the-loop).”

“Bank of America engineer/product owner who built a real-time transaction insights and spending categorization platform using React/TypeScript and Spring Boot microservices with Kafka. Deep experience in event-driven architectures, performance tuning at peak banking loads, and reliability patterns (SLOs, observability, feature flags, DLQs). Also created an internal monitoring/alerting tool adopted across engineering and ops, cutting incident response time by 40%+.”

“Built a production LLM-driven personalization microservice for realtor.com using LangChain/LangSmith with an MCP tool layer and RAG to generate schema-constrained ranked listings in real time, replacing a rule-based engine and improving engagement/lead conversion. Also owned an ambiguous cross-channel identity initiative, implementing an identity graph via Twilio Unify with required SDK and data-warehouse integration.”