Vetted Classification Professionals

“Built and deployed a production bilingual (Bengali/English) AI virtual assistant that replaced IVR for telecom customer service at massive scale (~15M users), integrating ASR/TTS, Rasa dialogue management, and custom NLP. Overcame low-resource Bengali data and noisy call-center audio with synthetic data augmentation and transformer fine-tuning, achieving significant production gains including ~50% reduction in support calls.”

“Robotics software learner building a self-directed recycling robot project in Isaac Sim, integrating ROS2 + Nav2 + SLAM with camera/LiDAR sensing and CV-based object detection. Has prior hands-on ROS2 work creating a YOLO detection node visualized in RViz and has built/optimized simulated line-follower and maze-solver robots in Webots, documenting progress publicly on GitHub and LinkedIn.”

“Built and deployed a production RAG chatbot using a vector database + LangChain-orchestrated pipeline, focusing on grounded, context-aware responses. Demonstrates practical trade-off thinking (retrieval quality vs latency/cost), hallucination control, and iterative improvement through logging, manual review, and stakeholder feedback loops.”