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AZ
Alicia Zhang
Mid-level Sales Engineer & Solution Architect specializing in cloud and data platforms
TP-LinkBentley UniversityCA, US6 Years ExperienceMid LevelWorks On-Site
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About
LLM-focused customer-facing technical leader with experience productionizing LLM workflows in financial services (State Street), including guardrails, retrieval tuning, and reliability improvements. Also partners closely with sales and executives—at Payoneer helped drive enterprise-wide adoption for a $10M ARR global account through technical discovery, demos, and pilots.
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Senior Backend & Infrastructure Engineer specializing in cloud-native distributed systems
5y exp
WalmartSan José State University
“LLM infrastructure engineer who built a production-critical real-time personalization and memory retrieval system for a user-facing product, adding <100ms P99 latency while improving relevance ~20–25% and holding SLA through 3x traffic. Experienced designing tiered retrieval backends (Redis + vector store), deploying on Kubernetes with autoscaling/circuit breakers, and running rigorous observability, incident response, and agent evaluation (shadow traffic, A/B tests, regression/replay).”