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AZ
Alicia Zhang
Mid-level Sales Engineer & Solution Architect specializing in cloud and data platforms
CA, USCloud Software Engineer6 years experienceMid-LevelCloud ComputingTechnologyIoT
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About
LLM-focused customer-facing technical leader with experience productionizing LLM workflows in financial services (State Street), including guardrails, retrieval tuning, and reliability improvements. Also partners closely with sales and executives—at Payoneer helped drive enterprise-wide adoption for a $10M ARR global account through technical discovery, demos, and pilots.
Experience
Cloud Software EngineerTP-link
Solution ArchitectState Street
Solution ArchitectDocketeer
Sales Engineer & Data AnalystPayoneer
Sales EngineerBBK Worldwide
Education
Bentley Universitymaster, Marketing Analytics
University of International Business and Economicsbachelor, Spanish
Key Strengths
- Takes LLM demos to production by scoping to real workflows and defining acceptable outputs
- Designs practical guardrails (approved data sources, validation, logging, non-response cases) for regulated environments
- Real-time diagnosis of LLM/agentic workflow issues by isolating data vs model vs system wiring
- Improves reliability by tuning retrieval context and implementing timeouts/fallbacks to reduce timeouts/inconsistency
- Delivers developer-centric demos/workshops focused on APIs, data flows, and failure cases (not just happy path)
- Partners with sales through discovery/pilots to drive adoption; supported a $10M ARR global account to enterprise-wide adoption
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