Senior DevOps/SRE Engineer specializing in cloud automation, reliability, and data pipelines
DevOps Engineer10 years experienceSeniorFinTechFinancial ServicesTechnology
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About
Hands-on technical professional experienced in taking LLM/AI-adjacent integrations from prototype to production, using customer observation to refine UX and uncover edge cases. Diagnoses workflow issues in real time using logs and Sankey-style workflow analysis, and communicates fixes with clear short/long-term plans plus proactive alerting. Also partners cross-functionally to drive adoption and cost savings, including a POC around IBM Sterling Integrator that reduced licensing costs by $30K/year.
Experience
DevOps EngineerIntuit Inc.
Data Acquisition AnalystZimmer Biomet
Research Data AnalystUniversity of Texas at Dallas
Education
University of Texas at Dallasmaster, Information Technology and Management (2016)
University of Mumbaibachelor, Electronics and Telecommunication (2013)
Key Strengths
Takes complex technical/LLM concepts from prototype to production using iterative testing and customer observation
Uses customer behavior and feedback to uncover edge cases and improve UX (e.g., pagination + top-10 results)
Real-time troubleshooting of LLM/agentic workflows via expected-vs-actual comparisons, logs, and workflow visualization (Sankey charts)
Strong technical communication: explains problem, impact, short-term/long-term fixes, and proactive prevention to customers
Tailors technical demos for developer audiences with algorithms, KPIs, and tradeoff analysis
Improves operational responsiveness through summarized alerting and proactive monitoring design