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Anuj Bubna

Senior DevOps/SRE Engineer specializing in cloud automation, reliability, and data pipelines

IntuitUniversity of Texas at Dallas10 Years ExperienceSenior LevelWorks On-Site

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About

Hands-on technical professional experienced in taking LLM/AI-adjacent integrations from prototype to production, using customer observation to refine UX and uncover edge cases. Diagnoses workflow issues in real time using logs and Sankey-style workflow analysis, and communicates fixes with clear short/long-term plans plus proactive alerting. Also partners cross-functionally to drive adoption and cost savings, including a POC around IBM Sterling Integrator that reduced licensing costs by $30K/year.

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Key Strengths

  • Takes complex technical/LLM concepts from prototype to production using iterative testing and customer observation
  • Uses customer behavior and feedback to uncover edge cases and improve UX (e.g., pagination + top-10 results)
  • Real-time troubleshooting of LLM/agentic workflows via expected-vs-actual comparisons, logs, and workflow visualization (Sankey charts)
  • Strong technical communication: explains problem, impact, short-term/long-term fixes, and proactive prevention to customers
  • Tailors technical demos for developer audiences with algorithms, KPIs, and tradeoff analysis
  • Improves operational responsiveness through summarized alerting and proactive monitoring design
  • Delivers measurable cost savings via vendor/tool replacement POC ($30K annual licensing savings)
  • Led complex IBM Sterling Integrator upgrade (v5.4 to v6.1.2) with simultaneous Oracle-on-EC2 to AWS RDS re-platforming
  • Risk mitigation via environment parity, extensive pre-deployment validation, and off-hours cutover execution
  • Cross-layer debugging using Wavefront + Splunk to isolate EC2 host CPU steal time as root cause of transaction timeouts
  • Improved resiliency by implementing deep health checks to stop routing traffic to degraded nodes
  • Built Python automation framework for zero-downtime EC2 fleet restacking/instance rotation; reduced downtime and manual errors by ~90%
  • Technical lead for TLS 1.2 upgrade coordinating 15 external vendors with staged connectivity validation and scheduled cutovers

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Experience

DevOps EngineerIntuit Inc. · Feb 2017 – Present
Data Acquisition AnalystZimmer Biomet · Dec 2016 – Feb 2017
Research Data AnalystUniversity of Texas at Dallas · Jul 2016 – Dec 2016

Education

University of Texas at Dallasmaster, Information Technology and Management (2016)
University of Mumbaibachelor, Electronics and Telecommunication (2013)

Awards

  • Stronger together (Intuit - TurboTax War Room support)
  • Customer Obsession (Intuit - platform stabilization)
  • Stronger together (for TurboTax War Room support) - Intuit
  • Customer Obsession (for platform stabilization) - Intuit

Languages

English

Certifications

Data Science Training (General Assembly) | Python, Machine Learning

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Anuj BubnaSenior DevOps/SRE Engineer specializing in cloud automation, reliability, and data pipelines