Bala Venkateswarlu K

Mid-level Data Scientist specializing in Generative AI, NLP, and MLOps

MetLifeHarrisburg University of Science and TechnologyUSA5 Years ExperienceMid LevelWorks On-Site

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About

Built and deployed an LLM-powered claims-document summarization system (insurance domain) that cut agent review time from 4–5 minutes to under 2 minutes and saved 1,200+ hours per quarter. Hands-on across orchestration and production infrastructure (Airflow retraining DAGs, Kubernetes, SageMaker endpoints, FastAPI) and recent RAG workflows using n8n + Pinecone, with a strong focus on reliability, cost, and explainability for non-technical stakeholders.

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Key Strengths

Deployed LLM claims summarization system reducing review time from 4–5 minutes to under 2 minutes (45% faster)
Delivered measurable operational savings (1,200+ human hours saved quarterly)
Production-minded approach to privacy/security (encryption, data privacy protocols) for sensitive claims data
Built and operated orchestration at scale (Airflow daily ML retraining DAGs with 50+ tasks)
End-to-end deployment experience (Kubernetes + SageMaker endpoints + FastAPI services)
Practical RAG implementation and optimization (chunking strategy, batched upserts, namespaces)
Reliability engineering for AI workflows (contracts, modular design, observability, unit/integration/chaos testing)
Clear performance metrics orientation (task success rate, 99% uptime target, <$0.01/query cost target)
Effective non-technical stakeholder collaboration via demos, dashboards, confidence scores, and explainability

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Experience

Data Scientist – AI/MLMetLife · Jan 2024 – Present

Graduate Research Assistant – Applied AI & Machine LearningHarrisburg University of Science and Technology · May 2023 – Dec 2023part-time

Data Scientist / Machine Learning EngineerXLogic · Feb 2021 – Apr 2023

Education

Harrisburg University of Science and Technologymaster, Information Science (2025)

Presidency Universitybachelor, Electronics and Communication Engineering (2022)

Skills

A/B Testing Agile Apache Kafka Apache Spark Auto Scaling AWS AWS Lambda Azure Machine Learning Bash BERT Bitbucket CI/CD Clustering Computer Vision Confluence

Languages

English

Certifications

End-to-End ML Pipeline with DVC & MLflow for Diabetes PredictionAWS Certified Machine Learning – Specialty (In Progress)Deep Learning Specialization (Andrew Ng – Coursera)Google Advanced Data Analytics Professional Certificate