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Biswajit Dash
Senior Platform/DevOps Engineer specializing in CI/CD and Observability
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DevOps engineer focused on CI/CD who built and productionized LLM/MCP-based chat agents integrated into Cisco Webex to help developers troubleshoot PRs and pipelines via GitHub/Jenkins data. Strong in operationalizing agentic systems with observability (OpenTelemetry/Grafana), user-scoped rate limiting, and Kubernetes-based scaling, and has presented demos on agent SDK capabilities and DORA metrics dashboards.
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Key Strengths
- Took LLM/MCP-based DevOps agents from prototype to production (Webex chat integration for developer support)
- Designed user-aware API rate-limiting layer to mitigate GitHub/Jenkins rate limits without disrupting CI/CD operations
- Implemented observability and feedback loop using OpenTelemetry + Grafana to diagnose issues and iteratively improve prompts/agent logic
- Scaled agent services on on-prem Kubernetes using ReplicaSets and added node capacity via VM provisioning
- Experienced in technical demos/workshops for developer audiences (MCP/agent SDK, GitHub/Jenkins agent demos, DORA metrics dashboards)
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