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Biswajit Dash - Senior Software Engineer in Milpitas, CA

Biswajit Dash

Senior Platform/DevOps Engineer specializing in CI/CD and Observability

CiscoUniversity of MadrasMilpitas, CA25 Years ExperienceSenior LevelWorks On-Site

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About

DevOps engineer focused on CI/CD who built and productionized LLM/MCP-based chat agents integrated into Cisco Webex to help developers troubleshoot PRs and pipelines via GitHub/Jenkins data. Strong in operationalizing agentic systems with observability (OpenTelemetry/Grafana), user-scoped rate limiting, and Kubernetes-based scaling, and has presented demos on agent SDK capabilities and DORA metrics dashboards.

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Key Strengths

  • Took LLM/MCP-based DevOps agents from prototype to production (Webex chat integration for developer support)
  • Designed user-aware API rate-limiting layer to mitigate GitHub/Jenkins rate limits without disrupting CI/CD operations
  • Implemented observability and feedback loop using OpenTelemetry + Grafana to diagnose issues and iteratively improve prompts/agent logic
  • Scaled agent services on on-prem Kubernetes using ReplicaSets and added node capacity via VM provisioning
  • Experienced in technical demos/workshops for developer audiences (MCP/agent SDK, GitHub/Jenkins agent demos, DORA metrics dashboards)

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Experience

Senior Software EngineerCisco Systems · Mar 2015 – Oct 2025
DevOps ConsultantVisa · Jan 2015 – Feb 2015freelance
Build & Release EngineerT-Mobile · Jan 2013 – Jan 2015
Software EngineerCisco Systems · Dec 2009 – Jan 2013
Delivery ManagerRazorSight · Aug 2007 – Nov 2009
Manager SCM ServicesParrus IT · Jan 2006 – Jan 2007
Build & Configuration ManagerMagma Design Automation · Jul 2004 – Feb 2006
Member Technical StaffHCL Technologies Ltd · Jan 2000 – Jan 2004

Education

University of Madrasmaster, Computer Application
Ispat Collegebachelor, Accounting

Languages

English

Certifications

HashiCorp Certified: Terraform Associate (003) (HCTA0-003)AWS Certified Cloud Practitioner

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Connect with Biswajit

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Typically responds within 24 hours

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Biswajit DashSenior Platform/DevOps Engineer specializing in CI/CD and Observability