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Edwin Tse

Junior Data Engineer specializing in BI, governed metrics, and workflow automation

EnvoyXUC San DiegoBerkeley, CA3 Years ExperienceJunior LevelWorks On-Site

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About

Built and shipped LLM/OCR/NLP-driven document-intelligence workflows in operational environments (EnvoyX and UPS), emphasizing production readiness via explicit state-machine orchestration, confidence gates, and human-in-the-loop review. Demonstrated strong business impact in customs brokerage/document ingestion: 50% fewer customs rejects, 30% higher throughput, SLA adherence improved from 71% to 96%, and platform reliability reaching 99.6% with 78% fewer bad-data incidents.

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Key Strengths

  • Shipped production document-intelligence automation with confidence-gated routing and human review
  • Designs multi-layer SLAs including data freshness, completion, recovery time, and data-quality integrity
  • Builds predictable agent workflows using explicit state machines (not free-form autonomy)
  • Closed-loop eval/monitoring tying model signals to business outcomes (reject rate, throughput, backlog aging, SLA adherence)
  • Improved customs rejects by 50% and throughput by 30% via confidence gating and reviewer routing
  • Raised SLA adherence from 71% to 96% by adding aging logic and escalation alerts
  • Drove platform reliability to 99.6% and reduced bad-data incidents by 78%

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Experience

Data Engineer (SQL, Workflow Design, Monitoring)EnvoyX · Sep 2025 – Present
Business Intelligence Analyst Intern (Power BI, Azure SQL, DAX)United Parcel Service (UPS) · Jun 2025 – Sep 2025internship
Brokerage Data Administrator (Python, VBA, Audit Support)United Parcel Service (UPS) · Apr 2023 – Dec 2024
Business Analyst Intern (SQL, Experimentation)Zego · Jun 2022 – Aug 2022internship

Education

UC San Diegobachelor, Data Science; Business Economics; Urban Studies and Planning (Minor) (2025)

Languages

English

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Edwin TseJunior Data Engineer specializing in BI, governed metrics, and workflow automation