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Jozef WORONIECKI

Senior Product & Application Support Leader specializing in enterprise SaaS and cloud platforms

San Francisco Bay AreaProduct Support Manager (Internally: Sr. Support Engineer Manager)13 years experienceSeniorEnterprise SaaSCloud ComputingCustomer Support Services
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Experience

Product Support Manager (Internally: Sr. Support Engineer Manager)Amazon Lab126
Application Support ManagerXUMO Streaming
Application Support Engineer - Autonomous Vehicle TestingZoox
Full Stack Developer & IT Support EngineerPlastiQ
Application Support EngineerBill.com
Front-End Developer & IT Support AssociateStella & Dot

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Languages

English

Skills

Customer OnboardingCustomer Success ManagementTechnical EscalationRoot Cause Analysis (RCA)Incident ManagementCustomer Relationship BuildingProduct Feedback & AdvocacySLA ManagementCross-Functional CollaborationCloud TechnologiesAWSAmazon S3API TroubleshootingData-Driven Decision MakingSupport Automation