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Vetted Root Cause Analysis Professionals

Pre-screened and vetted.

RW

Russell Wong

Screened ReferencesStrong rec.

Senior Software Engineer specializing in large-scale backend reliability and media platforms

San Bruno, California6y exp
GoogleSan Francisco State University

Backend/data engineer with experience on large-scale consumer platforms (Google and Meta), building high-traffic Python microservices (REST/gRPC) on Kubernetes with strong reliability/observability practices. Delivered AWS container-based deployments with CI/CD and IaC, and built AWS Glue ETL pipelines on S3 with schema evolution and data quality controls; also has demonstrated SQL tuning impact (15% latency reduction) and incident ownership for batch pipelines.

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PT

Director-level Management Consultant specializing in PE due diligence and operating model transformation

New York, NY13y exp
Bain & CompanyStanford University
Cost OptimizationInventory ManagementRoot Cause AnalysisCommercial Due DiligenceOperational Due DiligencePrivate Equity+53
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HK

Hassaan Khan

Screened

Executive Technology Leader specializing in distributed systems, cloud infrastructure, and AI/ML

San Francisco, CA21y exp
QuartechCarnegie Mellon University

Engineering leader/player-coach who built and validated a preference-based recommendation engine using clustering, including generating test data to evaluate how clusters evolve over time. Has SRE/DevOps experience and has owned production incidents end-to-end (logging-driven RCA and refactoring patterns that failed at large data scale). Emphasizes quality and platform stability via unit, integration, and load testing, and has managed performance via regular 1:1s and PIPs.

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JJ

Senior Data Engineer specializing in cloud data platforms and real-time streaming

Cape May, NJ13y exp
AmazonNJIT
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EB

Executive eCommerce & Digital GM specializing in consumer, retail, and technology P&L leadership

26y exp
PMYUniversity of Puget Sound

C-level operator and advisor who has led operational transformations at growing companies from ~$100M revenue to multi-billion scale. Focuses on working backwards from a north star to build KPI/decision-owner mechanisms, P&L-linked accountability, and agile org structures—citing outcomes like +500 bps market share gains, millions saved in people costs, and EBITDA acceleration for a PE exit.

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GA

Entry-Level Software Engineer specializing in AWS cloud infrastructure and distributed systems

Arlington, VA1y exp
Amazon Web ServicesCaltech

Robotics software engineer with hands-on ROS 2 experience who helped build an autonomous 5-DOF robotic arm that plays Backgammon, owning perception (OpenCV) and game-logic while adding robustness features like lighting tolerance and auto-calibration. Also worked on a Raspberry Pi/LiDAR car project, improving mapping accuracy through data-logged calibration and contributing to multi-robot collision-avoidance coordination via a server-based pub/sub system.

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MS

Senior Site Reliability & DevOps Engineer specializing in multi-cloud Kubernetes platforms

Orlando, FL13y exp
McKesson

IBM Power/AIX infrastructure engineer who has owned large-scale Power9/AIX 7.x estates across primary/DR (VIOS/HMC/vHMC) and has deep hands-on experience with DLPAR, shared processor pool governance, and PowerHA recovery. Also brings modern DevOps/IaC capability—built Azure DevOps/GitHub CI/CD for Terraform + Kubernetes/Helm with strong security controls and resolved a production Terraform state-lock failure by redesigning backend locking and pipeline concurrency.

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AS

Executive CTO/CPO specializing in AI, Cloud Infrastructure, and Cybersecurity

Cupertino, CA14y exp
Chukravu Inc.MIT
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IA

Director-level Platform Architect specializing in cloud-native SaaS and healthcare IT

Bedford, NH15y exp
AmwellMIT
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DJ

Director of Risk & Control Management specializing in financial services governance and regulatory remediation

New York, NY9y exp
American ExpressWharton School
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AV

Senior Full-Stack Software Engineer specializing in AI voice agents and scalable web platforms

Palo Alto, United States10y exp
Retell AIMacquarie University
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AW

Staff Software Engineer specializing in AI infrastructure and distributed systems

Palo Alto, CA11y exp
GoogleTexas A&M University
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SL

Staff Software Engineer specializing in FinTech and Healthcare Platforms

Houston, TX13y exp
AmazonColgate University
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TD

Thomas Douaihy

Screened ReferencesStrong rec.

Executive CIO/CDO/CTO specializing in digital transformation, data/AI, and cloud modernization

Florida/Missouri34y exp
PurinaWashington University in St. Louis

Operations/process improvement leader with executive experience at Nestlé Purina, applying Lean/value stream mapping to improve IT service response times and user satisfaction. Led the integration of Merrick Pet Food into Purina, addressing scaling constraints by redesigning outdated processes. Also served as a technology mentor to the Purina executive team/CEO to improve decision-making on technology investments.

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JS

Jon Silvon

Screened ReferencesStrong rec.

Executive COO and brand/operations leader specializing in HealthTech and consumer growth

Wilmington, DE26y exp
Reciprocity HealthWharton School

Operator/consultant with ~25 years of experience who co-founded and scaled a startup from “two people and a PowerPoint” to a $10M raise and eventual merger exit, building the full operational stack (HR, support, FP&A, investor relations) and scaling to 30+ employees plus 25–30 contractors. Has led rigorous compliance programs (HITRUST, SOC 1/2, PCI, HIPAA) and applies structured methodologies (Miller Heiman, Lean, Agile) while advising founders across sectors including defense tech, blockchain/Bitcoin, and food safety.

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MN

Madhumita Nagle

Screened ReferencesStrong rec.

Software Engineering Manager specializing in Alexa AI and large-scale distributed systems

Sunnyvale, CA14y exp
AmazonSyracuse University

Engineering manager/player-coach in the Alexa media ecosystem who led delivery of a Tier-1 gateway service enabling third-party providers (e.g., Spotify/Pandora) to control playback across users’ Echo devices, driving 10–15% lifts in engagement metrics. Deep in API design, AWS infrastructure choices (EC2 vs Fargate), OAuth/LWA auth flows, and production rigor (security reviews, load testing, feature-gated dial-ups), with demonstrated incident ownership and operational automation wins.

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JX

Jeffrey Xuzhang

Screened ReferencesStrong rec.

Junior Software Engineer specializing in AWS cloud systems and full-stack web development

Vancouver, Canada2y exp
Amazon Web ServicesUniversity of Waterloo and Wilfrid Laurier University

Worked on an AWS DynamoDB Journal team project building internal operator dashboards end-to-end, creating Java/Spring Boot APIs and integrating them into a Spring Boot/Thymeleaf/JavaScript UI to speed up debugging workflows. Has experience with data-heavy web apps and performance techniques (load balancing, caching, pagination, compression) plus hands-on debugging across unit/integration/E2E tests; also maintained and enhanced a React website at Global Spark.

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AK

Alex Kittredge

Screened ReferencesStrong rec.

Executive People Strategy & Transformation Leader specializing in workforce planning and operating models

Brooklyn, NY8y exp
APR Strategic Consulting LLCUniversity of Cambridge

Senior Program Manager / HR Chief of Staff (Global Industrial) specializing in cross-functional risk remediation, HR systems implementations, and M&A compliance. Delivered measurable outcomes including closing 18 payroll audit findings in 16 weeks, rolling out SAP SuccessFactors performance management to 2,000+ employees with major adoption gains, and remediating 600 I-9s in 6 weeks to avoid ~$3M in exposure; experienced operating with high confidentiality across large-scale M&A.

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BW

Bryan Wang

Screened

Senior Business Operations & Chief of Staff specializing in growth and GTM for tech startups

New York, NY7y exp
GigsUC Berkeley

Chief of Staff at a high-growth startup who helped scale the company from Seed through Series B while owning fundraising/investor & board relations and building an enterprise GTM motion. Led the first enterprise launch by aligning CEO/CTO priorities under severe engineering constraints, then helped scale an enterprise account to 10-figures in GTV within six months. Known for executive leverage (CEO proxy), company-wide planning/communication systems, and operationalizing enterprise CS/AM processes.

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PA

Principal Software Engineer specializing in distributed systems, security, and low-latency platforms

Greater Seattle Area, WA10y exp
SecurOTTechnion – Israel Institute of Technology
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SF

Executive AI/IoT Engineering Leader specializing in full-stack and edge AI systems

San Luis Obispo, CA20y exp
AI LabCornell University
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JW

Senior Product & Application Support Leader specializing in enterprise SaaS and cloud platforms

San Francisco Bay Area13y exp
AmazonPurdue University
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BT

Senior Cloud Engineer specializing in AWS/Azure infrastructure, DevOps, and cloud-native platforms

Remote10y exp
SnowflakeUniversity of Texas at Austin
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RG

Rodolfo Garcia

Screened ReferencesStrong rec.

Senior QA Test Analyst specializing in game and service testing

Los Angeles, CA11y exp
NetflixLos Angeles Mission College

Game QA/automation tester with experience at Blizzard, Bossfight Entertainment, and Netflix, spanning manual-to-automation transitions, Selenium/C# UI automation, and CI/CD nightly reporting via TestRail. Known for an end-user-driven test strategy, strong defect isolation (including crash dumps), and cross-functional test planning that influenced multiplayer UX/design decisions.

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