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Pankaj Goyal
Director-level Engineering Leader specializing in FinTech, IAM, and AI/ML platforms
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About
Player-coach backend leader at PostLo who led a major backend architecture upgrade to enable AI-driven features by separating transactional systems from AI workloads (vector embeddings/image validation) and adding async processing for heavy jobs. Also owned production reliability improvements (query/index optimization, workload isolation, monitoring and load testing) and translated an ambiguous retention goal into a shipped cashback rewards feature with auditable transactions.
Experience
Education
Key Strengths
- Led end-to-end backend architecture upgrade to support AI-driven features and scalability
- Designed separation of transactional data from AI workloads (vector embeddings, image validation) to improve performance
- Implemented async job processing to keep user-facing latency low during heavy compute tasks
- Strong incident leadership: stabilized peak-traffic slowdown, performed RCA, optimized queries/indexes, and improved monitoring/load testing
- Turns ambiguous product goals into shipped features with clear tradeoffs and measurable 'done' criteria (cashback rewards/retention)
- Player-coach leadership balancing hands-on engineering with roadmap planning, hiring, and cross-team alignment
- Improved team delivery predictability via lightweight process (clear acceptance criteria, smaller PRs, structured reviews, metrics review)
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