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Param Yanamandra
Staff/Lead Software Architect specializing in Contact Center platforms and GenAI automation
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About
Built and deployed production LLM systems in healthcare and at LinkedIn: automated pen-and-paper clinical trial evaluations with a 40x efficiency gain and created an evidence-based Evaluation Agent focused on accuracy and speed. Also used Temporal to orchestrate resilient data-ingestion workflows for customer support staffing prediction, improving prediction outcomes by 40% while handling missing data, retries, and backfills.
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Key Strengths
- Deployed LLM-powered clinical trial evaluation automation to production; improved efficiency 40x
- Designed accuracy validation process combining manual review with second-LLM comparison
- Optimized LLM workflows for speed/cost/accuracy tradeoffs (quick screen vs detailed evaluation)
- Built scalable multi-user LLM evaluation workflow with evidence-based pass/fail explanations
- Used Temporal at LinkedIn to automate ingestion workflows; improved staffing predictions by 40%
- Implemented robust orchestration with retries and backfills to prevent missing data
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