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Poorna Vishnu
Mid-level AI Engineer specializing in LLM workflows and agent-based systems
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About
LLM/agent workflow engineer with production experience at T-Mobile, focused on scalable agent architecture and robust real-time evaluation/monitoring pipelines. Partnered closely with marketing and product to automate customer engagement and other business workflows, translating AI capabilities into measurable KPI impact via dashboards and continuous performance tracking.
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Key Strengths
- Built and deployed LLM-powered agent workflows to production to automate manual business processes
- Designed continuous evaluation/monitoring pipelines with metrics, thresholds, and alerting
- Systematic experimentation across models, retrieval methods, and prompting strategies (cost/performance aware)
- Implemented orchestration for scalable, reliable AI workflows (parallelism and error handling)
- Effective cross-functional delivery with non-technical stakeholders (marketing/product) using dashboards and regular feedback loops
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