Senior IT Support & Data Operations Specialist specializing in AI/LLM data labeling
Surakarta, IndonesiaAI Data Tagging Agent (SG HQ Shopee Project)9 years experienceSeniorGovernmentInformation Technology & ServicesE-commerce
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About
Console game testing experience focused on controller/input responsiveness (e.g., passing/shooting delays) with bug documentation shared to developers via notes/Excel. Also worked as an AI data tagging agent for an e-commerce LLM and built a Python + OpenAI API micro-tool to pre-label queries, improving labeling throughput by ~30% with a human-in-the-loop QA process.
Experience
AI Data Tagging Agent (SG HQ Shopee Project)PT VADS Indonesia
IT Support Specialist (Information & Communication Services)Regional Financial and Asset Management Agency (BPKAD), Yogyakarta City Government
Implementation StaffPT Diginet Media
Education
Universitas Islam Indonesia (Islamic University of Indonesia)bachelor, Informatics Engineering (2016)
SMA Muhammadiyah 1 Yogyakartahigh_school, Information and Communication Technology (2009)
Key Strengths
Hands-on controller/input testing and identifying responsiveness issues (button not working, input delay)
Clear bug documentation for developers using notes/Excel
High-volume task execution (completed 500 tasks on first day in tagging role)
Built AI-assisted labeling workflow using Python + OpenAI API
Measured productivity improvement (~30% increase in labeling throughput) while improving consistency via human-in-the-loop QA
Structured issue prioritization using urgency and business impact (P1/P2/P3)
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