Vetted Troubleshooting Professionals

“LLM/agentic systems practitioner who partners directly with customers to productionize prototypes end-to-end—defining business-aligned metrics, building evaluation datasets, and shipping monitored, cost-bounded inference APIs on AWS Lambda. Notably delivered a vehicle damage classification system that cut manual review by 40% and stabilized agent workflows by instrumenting state transitions to uncover and fix a race-condition-driven skipped tool call.”

“Worked on an AWS DynamoDB Journal team project building internal operator dashboards end-to-end, creating Java/Spring Boot APIs and integrating them into a Spring Boot/Thymeleaf/JavaScript UI to speed up debugging workflows. Has experience with data-heavy web apps and performance techniques (load balancing, caching, pagination, compression) plus hands-on debugging across unit/integration/E2E tests; also maintained and enhanced a React website at Global Spark.”

“Meta engineer who owned a heavily used internal goals/performance management feature end-to-end, driving major responsiveness improvements by restructuring frontend data loading and adding backend caching (Memcached), cache warmups, and query/index tuning. Strong focus on production quality: observability, error monitoring, and improving test coverage to prevent regressions during peak review cycles.”

“Player-coach engineer/leader with experience at Twist Bioscience and Series B startup Vida Health, owning high-impact platform work across frontend and backend. Delivered a large-scale permissions migration to Okta affecting ~100,000 users and led reliability/process improvements (weekly releases, dedicated QA/dev environments, incident response with RCA) in high-growth environments.”

“CMU robotics PhD/PhD researcher and former CMU Robotics Club project lead who built a novel Bayes-filter-based system to localize within music so robotic instruments can follow a human’s tempo in real time. Also works on simulation-heavy multi-agent vehicle routing with traffic-signal scheduling, optimizing for real-time performance via profiling, multithreading, and neural-network surrogates for signal control.”

“P&G operator who is also building and selling an AI receptionist (voice agent) SaaS for healthcare/service clinics, using EHR + calendar API compatibility to target accounts and letting the Voice AI run parts of the demo to prove value. Has already closed and deployed to two clients in the last two months, with production impact via reduced front-desk overhead and automated scheduling/FAQs, and brings a structured, scalable deployment/process mindset from global WMS rollouts.”

“Serverless-focused backend/data engineer who has delivered production Python services on AWS (FastAPI on Lambda/API Gateway) plus Glue-based ETL pipelines from S3 to relational databases. Strong in operational reliability (timeouts, retries, monitoring/alerts) and modernization work, including parallel-run parity validation for migrating legacy batch logic to Python services. Demonstrated measurable SQL tuning impact (15 min to under 3 min).”

“Platform/backend engineer focused on Kubernetes at scale: built a Java control-plane service for multi-region cluster provisioning/monitoring/upgrades using Kafka-driven async workers, and solved peak-load provisioning failures by eliminating blocking I/O and dynamically scaling consumers. Also shipped an LLM-assisted Kubernetes troubleshooting/remediation feature that pulls Prometheus logs/metrics into prompts and uses guardrails (confidence thresholds + human-in-the-loop) to prevent risky actions.”

“QA professional with experience at Google and Meta, focused on end-to-end functional/regression testing, disciplined bug reporting (including ADB logs), and release readiness via staging build promotion and gating on critical/high-priority issues. Emphasizes PRD-driven test planning, edge-case coverage (e.g., low connectivity/low battery), and thorough verification across build versions.”

“Backend/data engineer with healthcare/telehealth domain experience, building patient appointment and data-processing systems on AWS. Has delivered production microservices and ETL pipelines (Flask/Celery, Glue/PySpark) with strong reliability/observability practices (JWT, retries/timeouts, Sentry/CloudWatch) and modernization experience migrating SAS workflows to Python services, including a documented 10min→30sec SQL performance win.”

“Technology/architecture leader with Accenture experience delivering data- and AI/ML-driven products, including a legal contract search solution and customer sales analytics for AWS. Known for scaling distributed teams (onshore/offshore), making pragmatic architecture decisions, and solving hard data problems (proprietary sources, data quality) while implementing scalable integrations like Redshift-to-Salesforce via parallelized pipelines.”