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Richard Cerow
Director of Marketing Technologies specializing in scalable web platforms for gaming
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About
Player-coach engineering leader focused on consumer-grade video/multimodal products and high-reliability identity/auth experiences. Led design and implementation of multi-step mobile login/MFA flows with telemetry-driven funnel improvements, shipped Node services and security fixes, and owned auth incidents end-to-end using RUM and step-level instrumentation. Introduced feature-flagged delivery and targeted review/testing practices to speed iteration ~20–30% while keeping login stability high.
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Key Strengths
- Designed and shipped reliable multi-step mobile auth (login/MFA/verification) with recoverable state and step-level telemetry
- Security hardening in production (XSS and redirect risk fixes)
- Owned production auth incident end-to-end (detected via drop-offs/RUM, RCA to middleware/session hydration, shipped mitigation + full fix + regression tests)
- Balances player-coach leadership with hands-on delivery (50/50), owning architecture and high-risk first implementations
- Improved delivery speed with lightweight process (feature-flagged PRs, targeted reviews/tests, reduced gating), increasing iteration ~20–30% while maintaining stability
- Developed engineers through structured 1:1s, PR/pairing-based coaching, and performance plans; outcomes included faster PR turnaround and fewer regressions
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