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Sean Rader
Senior Customer Experience & Product Support Specialist in Enterprise SaaS and E-commerce
ZapposApp AcademySan Francisco, CA11 Years ExperienceSenior LevelWorks On-Site
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Experience
CX Quality Project ManagerZappos · Mar 2024 – Oct 2025
Solutions ExpertContentSquare · Dec 2021 – Mar 2024
Project ManagerReferral Exchange · Jan 2019 – Jun 2020
Network Relationship ManagerReferral Exchange · Jan 2016 – Jan 2019
Account ManagerReferral Exchange · Jun 2014 – Jan 2016
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Education
App Academybootcamp, Web Development (JavaScript and Python) (2021)
University of Delawarebachelor, English (Professional Writing) (2012)
Skills
Cross-Functional CollaborationDashboardingData AnalysisDebuggingDocumentationProcess ImprovementProgram ManagementProject ManagementWeb DevelopmentJavaScriptPythonAPI IntegrationsAt-Risk Account ManagementClient EnablementConversion Rate Optimization
Languages
English
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