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shubham patil
Mid-level AI Engineer specializing in Generative AI, RAG systems, and fraud analytics
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About
Built and deployed a RAG-based student/faculty support chatbot at a university that answers from official syllabus/policy documents and now supports 4,000+ students while reducing repetitive support requests. Hands-on with LangChain, LangGraph, and CrewAI to orchestrate reliable agentic workflows, with a strong focus on testing/monitoring in production and cross-functional delivery (e.g., marketing analytics automation at Steve Madden).
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Key Strengths
- Built and deployed a university support RAG chatbot serving 4,000+ students
- Improved relevance via chunking/retrieval logic refinement and context usage tuning
- Optimized system performance to maintain fast responses during peak usage
- Designed clarification flows to handle ambiguous/vague user questions
- Uses LangChain/LangGraph to create modular, testable, reliable LLM workflows with clear decision points
- Production-minded evaluation: step isolation tests, end-to-end test suites, and monitoring of accuracy/latency/fallbacks
- Effective collaboration with non-technical marketing stakeholders; translated business goals into metrics and dashboards
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