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THAMES HARRISON
Engineering Manager specializing in enterprise SaaS, cloud architecture, and AI/ML
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Senior engineering manager who stays hands-on (~50/50) while leading teams through design reviews, code reviews, and production issue triage. Shipped scalable platform features (notifications, user action tracking via microservices) with strong quality/performance practices (TDD, high-load testing). Owned a complex cross-system SSO/IdP incident end-to-end, identifying a SameSite+iFrame root cause and delivering a configurable product fix plus support documentation.
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Key Strengths
- Led feature design and delivery for notification framework changes including schema updates and production rollout
- Regression-risk management in existing architectures; designs for extensibility without breaking workflows
- Quality-first execution via TDD, unit tests, and ensuring code coverage
- Performance-minded engineering with high-load/concurrency testing and benchmark comparisons
- Player-coach senior manager maintaining ~50/50 hands-on engineering and people leadership; stays deep via design/code reviews and issue triage
- Turns ambiguous product requirements into shippable deliverables using microservice-based frameworks and phased releases
- End-to-end incident ownership across multiple systems (SSO + customer IdP), diagnosing SameSite/iFrame auth issues and shipping a configurable fix
- Improved underperformer outcomes through targeted coaching and process changes; increased team productivity by ~10–15% on a tight-deadline integration
Reference Highlights
- Impact exceeds expectations (close to outstanding)
- Deep product knowledge and experience
- Owns critical platform areas with strong reliability record
- Strong technical judgment; trustworthy
- Thorough due diligence before shipping code
- High-quality code reviews; attentive and experienced
- Effective mentor with personalized guidance
- Develops team members’ skills and careers
- Delivers on time in complex, high-stakes cross-team efforts
- Swift and diligent with stakeholders
- Smooth releases even on different architecture/product
- Handles customer calls well; no escalations
- Detailed root-cause analysis and follow-through
- Strong cross-functional partner; well-regarded by other teams
- Adapts leadership style to cross-cultural team members
- Clear, well-documented performance feedback
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