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Vaishnavi M
Mid-level AI/ML Engineer specializing in MLOps and Generative AI
AI/ML Engineer5 years experienceMid-LevelFinancial ServicesInsuranceRetail
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About
At Liberty Mutual, built a production underwriting decision assistant combining LLM reasoning with quantitative models and strong auditability. Implemented a claims-based response verification pipeline that cut hallucinations from 18% to 3% and materially improved user trust/validation scores. Experienced orchestrating ML/LLM workflows end-to-end with Airflow, Kubeflow Pipelines, and Jenkins, including SLA-focused pipeline hardening.
Experience
AI/ML EngineerLiberty Mutual Finance
ML EngineerCreative Newtech Ltd
Education
University of Maryland, Baltimore Countymaster, Data Science (2024)
Savitribai Phule Universitybachelor, Civil Engineering (2019)
Key Strengths
- Built and deployed an underwriting decision assistant with audit-ready, citation-backed outputs
- Reduced hallucination rate from 18% to 3% via a multi-step response verification pipeline
- Improved evidence precision by ~20+ points with grounding checks against retrieved context
- Raised analyst validation score from 7.2 to 9.2/10 through more consistent, supported explanations
- Strong orchestration experience across Airflow, Kubeflow Pipelines, and Jenkins for end-to-end ML workflows
- Improved Airflow pipeline SLA reliability to ~90% by adding sensor-based checks and dynamic timeouts
- Structured approach to agent reliability: scenario-based evals, safety checks, and monitoring for drift/failure modes
- Effective collaboration with non-technical underwriting/compliance stakeholders to translate audit needs into system behavior
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