Vetted AI Engineers in the DFW Metroplex

“LLM/agentic AI builder who deployed a production ITSM automation agent on Google ADK integrating ServiceNow and FreshService, with strong safety guardrails (human-approval gating and runbook-only command execution) and rigorous evaluation (500 synthetic tickets; 80%+ false-positive reduction). Also partnered with finance to deliver an AI agent that automated invoice/SOW retrieval and monthly reporting to account managers, reducing manual back-and-forth.”