Vetted Clustering Professionals

“Built production LLM systems including a real-time customer feedback analysis and workflow automation platform using RAG and multi-agent orchestration with confidence-based human escalation, addressing privacy and legacy integration challenges. Also automated ML operations with Airflow/Kubernetes (e.g., daily churn model retraining) cutting retraining time to under 30 minutes, and demonstrates a rigorous testing/monitoring approach plus strong non-technical stakeholder collaboration.”

“Built a production "sentinel insight engine" to tame information overload from millions of product reviews and support transcripts, combining Azure OpenAI (GPT-3.5) zero-shot classification with a fine-tuned T5 summarizer to generate weekly actionable product insights. Demonstrated strong MLOps/production engineering by adding drift monitoring with embedding-based detection, integrating REST with legacy SOAP/queue-based CRM via FastAPI middleware, and scaling reliably on Kubernetes with HPA.”

“Healthcare-focused data engineer/ML practitioner with experience at Lightbeam Health Solutions and Humana building production entity-resolution and semantic similarity pipelines across EMR, lab, and claims data. Uses NLP/ML (spaCy, scikit-learn, BioBERT/LightGBM) plus Snowflake/Airflow and vector search (Pinecone) to improve linkage accuracy (reported 90%) and semantic match quality (reported +12–15%), while reducing manual cleanup by 40%+.”

“AI engineer who has shipped production LLM systems across customer service and marketing use cases—building a RAG app on Azure OpenAI and speeding retrieval with Redis caching tied to Okta sessions. Also implemented a LangGraph multi-agent workflow that pulls image context from Figma to generate structured HTML marketing emails, adding a verification agent to improve image-selection accuracy while optimizing solution cost for business stakeholders.”

“LLM/agent engineer who has deployed a production internal assistant to reduce employee inquiry resolution time while maintaining regulatory compliance. Experienced with RAG, hallucination risk triage, and graph-based orchestration (LangGraph) for enterprise/banking-style workflows, emphasizing schema-validated, citation-backed, tool-constrained agent designs and tight collaboration with non-technical business/compliance stakeholders.”

“Designed and deployed an enterprise LLM-powered clinical/pharmacy policy knowledge assistant at CVS Health, replacing manual searches across PDFs/Word/SharePoint with a HIPAA-compliant RAG system. Built end-to-end ingestion and orchestration (Airflow + Azure ML/Data Lake + vector index) with PHI masking, versioned re-embedding, and production monitoring (Prometheus/Grafana), and partnered closely with clinicians/compliance to ensure policy-grounded, auditable answers.”

“ML/LLM engineer at Charles Schwab who built a production loan-advisor chatbot integrated with internal knowledge and loan-calculator APIs, adding strict numeric validation to prevent rate hallucinations and optimizing context to control costs. Also runs ~40 Airflow DAGs orchestrating retraining/ETL/drift monitoring with an automated Snowflake→SageMaker→auto-deploy pipeline, and uses rigorous testing plus canary rollouts tied to business metrics and compliance constraints.”

“ML/NLP practitioner who built customer-feedback topic modeling (NMF + TF-IDF) to diagnose chatbot-to-agent handovers and drove product/ops changes that reduced operational costs by 20%. Also developed LSTM-based intent recognition using Word2Vec/GloVe embeddings for semantic linking, and deployed an LSTM autoencoder for fraud anomaly detection that cut false positives by 25% while capturing 15% more fraud in A/B testing.”

“AI/ML engineer who built a production RAG-based internal document intelligence assistant (LangChain + Pinecone) to let employees query enterprise reports in natural language. Demonstrated hands-on pipeline orchestration with Apache Airflow and tackled real production issues like retrieval grounding and latency using tuning, caching, and token optimization, while partnering closely with non-technical business stakeholders through iterative demos.”

“Data engineer/backend data services practitioner with Bank of America experience building real-time and batch transaction-monitoring pipelines and APIs (Kafka + databases, REST/GraphQL). Highlights include a reported 45% response-time improvement through performance optimizations and use of Delta Lake schema evolution plus CI/CD (GitHub Actions/Jenkins) and operational reliability patterns like CloudWatch monitoring and dead-letter queues.”

“Built and deployed an LLM-powered customer support assistant (“Notable Assistant”) focused on automating common post-customer queries while maintaining multi-turn context and meeting scalability/latency needs. Experienced with production orchestration and operations using Kubernetes and Apache Airflow (DAG-based ETL, scheduling, monitoring/alerts), and has partnered closely with customer service stakeholders to align chatbot behavior with brand voice through iterative testing.”