Vetted MLOps Professionals

“Backend engineer with insurance/claims domain experience who modernized legacy claims processing systems to support AI-assisted claim review. Emphasizes production-ready API design in Python/FastAPI (schemas, async, caching, graceful degradation), strong observability with Prometheus, and layered security including JWT auth plus database row-level security (Supabase/Postgres).”

“Built a production AI-powered customer support Q&A system using an internal knowledge base to reduce repetitive ticket work and improve customer satisfaction, with an emphasis on source-backed answers and expert oversight. Also has experience defining deployment services in a microservices architecture and integrating large-scale APIs (including work connected to US HHS/COVID-19).”

“Built and deployed an LLM-powered mental health therapy assistant at AppHealth that segments users by stress level and delivers personalized, non-medical guidance. Implemented healthcare-focused safety guardrails (secondary LLM output filtering) and a multi-agent router workflow validated via statistical tests and therapist review, then scaled training/inference on AWS (EC2/Lambda/DynamoDB) with Kubernetes.”

“Cloud/ML engineer with production deployment experience on Azure (Dockerized models, managed APIs, data pipelines) who has repeatedly stabilized unreliable systems—e.g., taking an API-driven analytics pipeline from ~60% to 98% reliability and an Azure ML service from ~80% to 97% by addressing rate limits, container memory, and gateway timeouts. Also built an explainable contract-risk model for entertainment bookings (Transformers + SHAP) and integrated it into a legacy booking system via a Flask REST API, plus prior IoT work at Nissan processing CAN bus sensor streams for diagnostics/anomaly insights.”

“Built and deployed a production enterprise LLM-powered RAG assistant for the construction domain, enabling natural-language querying across PDFs/reports and structured sources (SQL/CSV). Implemented an agent-based routing and multi-agent orchestration approach (LangChain/LangGraph) to reduce hallucinations, improve latency, and deliver actionable, structured responses based on stakeholder feedback.”

“Internship project at Builder Market: built an end-to-end production multimodal LLM application that estimates renovation/replacement costs from appliance photos (CLIP embeddings) or text descriptions, combining fine-tuning with agentic RAG. Focused heavily on real-world performance constraints—latency and cost—using parallel agent workflows, model routing to smaller/open-source models, re-ranking, and retrieval chunking, and collaborated closely with CEO/co-founders to deliver the solution.”

“Built and deployed a real-time hospital readmission risk prediction system at NYU Langone Health, combining structured EHR data with BERT-based NLP on clinical notes and serving predictions to clinicians via Azure ML and FHIR APIs. Emphasizes production reliability and clinical trust through SHAP-based explainability and robust healthcare data preprocessing, and reports a 22% reduction in 30-day readmissions.”

“AI/ML Engineer at Fifth Third Bank who has shipped production fraud detection and risk analysis systems combining ML models with LLM-powered insights/explanations, including real-time monitoring, drift detection, and automated retraining under regulatory explainability constraints. Also built a hybrid-retrieval internal knowledge-base QA system (+20% top-5 relevance) and delivered a customer support chatbot that reduced first response time by 30% through strong stakeholder collaboration.”

“ML engineer/data scientist who built and deployed a real-time fraud detection platform at Citi on AWS SageMaker, processing 3M+ daily transactions and improving fraud response by 28%. Combines unsupervised anomaly detection (autoencoders) with ensemble models (XGBoost/Random Forest) plus Airflow/Step Functions orchestration, drift monitoring, and explainability (SHAP) to keep models reliable and compliant in production.”

“AI/ML engineer who has shipped production LLM and ML systems, including a RAG pipeline that ingested ~500k insurance/client documents to help adjusters answer questions faster and more consistently. Experienced in handling messy real-world document formats, tuning retrieval/chunking, and reducing latency via vector search optimization, precomputed embeddings, and caching. Also built orchestrated fraud-detection deployment workflows using AWS Step Functions and SageMaker, and partners closely with non-technical operations teams on NLP automation.”

“Built and deployed a production LLM-powered phone assistant for a healthcare clinic, combining streaming STT/TTS with RAG over approved clinic documents and strict safety guardrails to prevent unverified medical advice, plus seamless human handoff. Also has hands-on Apache Airflow experience building robust daily ML/data pipelines with data validation, retries/timeouts, monitoring, and metric-gated model deployment, and iterates closely with clinic staff using real call reviews.”

“Built and deployed a production RAG system for financial/compliance teams using GPT-4, Claude, and local models to retrieve and summarize thousands of internal documents with strong security controls (role-based retrieval, PII masking). Drove significant operational gains (30+ hours/week saved, ~35% productivity lift, ~45% faster responses) and orchestrated end-to-end ingestion/embedding/index refresh pipelines with Airflow, S3, and SageMaker while partnering closely with compliance stakeholders on auditability and traceability.”

“ML/LLM engineer with production experience building a RAG-based LLM support assistant (FastAPI, Redis, Kafka) with multi-layer validation and human-in-the-loop feedback loops to improve accuracy over time. Has orchestration and MLOps depth using Airflow and Kubeflow on Kubernetes (autoscaling, alerting, monitoring) and delivered measurable ops impact (40% ticket efficiency improvement) by partnering closely with customer support teams.”

“Built a production, real-time insurance claims document-understanding and fraud-detection pipeline using TensorFlow + fine-tuned BERT, deployed on AWS (SageMaker/Lambda/API Gateway) with automated retraining via MLflow and Jenkins. Addressed noisy documents and latency using augmentation and model distillation (3x faster), cutting claims ops manual review by ~50% and reducing fraudulent payouts.”

“Backend/ML platform engineer who owns end-to-end delivery of ML-serving APIs (FastAPI + TensorFlow) and runs them reliably on Kubernetes using ArgoCD GitOps. Has hands-on experience solving production-only issues (probe tuning for model warm-up, resource profiling) and building scalable Kafka streaming pipelines, plus supporting phased on-prem to AWS migrations with dependency discovery and recreation of hidden jobs/workflows.”

“AI/ML engineer who led production deployment of a multimodal (text/video/image) RAG system on GCP using Gemini 2.5 + Vertex AI Vector Search, scaling to 10M+ documents with sub-second latency and +40% retrieval accuracy. Strong MLOps/orchestration background (Kubernetes, CI/CD, Airflow, MLflow) with proven impact on reliability (75% fewer incidents) and deployment speed (92% faster), plus experience delivering explainable ML (XGBoost + SHAP + Tableau) to non-technical retail stakeholders.”

“NLP/ML engineer with hands-on healthcare and support-ticket text experience, building clinical-note structuring and semantic linking systems using spaCy, BERT clinical embeddings, and FAISS. Emphasizes production-grade delivery (Airflow/Databricks, PySpark, Docker, AWS/FastAPI/Lambda) and rigorous validation via clinician-labeled datasets, retrieval metrics, and user feedback.”

“Built and deployed NeuroDoc, a production-grade RAG system for PDF Q&A that delivers citation-backed answers with strong anti-hallucination guardrails. Experienced in orchestrating and scaling ML/LLM pipelines with Kubernetes, Airflow/Prefect, and PyTorch Distributed, and in building rigorous evaluation and citation-verification tooling to ensure reliability in production.”

“ML/NLP practitioner with healthcare payer experience at HCSC, focused on connecting messy unstructured clinical notes to structured claims/provider data to improve fraud-analytics workflows. Has hands-on experience fine-tuning transformers in AWS SageMaker, building large-scale embedding search with FAISS, and implementing robust entity resolution using golden datasets, precision/recall calibration, and production monitoring for drift.”

“Software engineer with connected-car/automotive production experience who owned an end-to-end remote door lock/unlock feature and introduced unit testing (GTest) plus rig/simulator validation. Also built and productionized an AI-native AWS cloud cost assistant (Lex + GPT-based LLM + Lambda + RAG/vector DB) with guardrails and achieved 94% evaluation accuracy. Helped replace a third-party solution with an in-house build, saving the company ~€9M.”