Vetted SHAP Professionals

“At Liberty Mutual, built a production underwriting decision assistant combining LLM reasoning with quantitative models and strong auditability. Implemented a claims-based response verification pipeline that cut hallucinations from 18% to 3% and materially improved user trust/validation scores. Experienced orchestrating ML/LLM workflows end-to-end with Airflow, Kubeflow Pipelines, and Jenkins, including SLA-focused pipeline hardening.”

“Backend-focused engineer who owned an AI mentoring workflow platform built in Django with LangGraph multi-agent orchestration, optimizing it to stay under 200ms latency while scaling past 1,200 active users using profiling, caching, load testing, and OpenTelemetry-style tracing. Also has hands-on experience containerizing and deploying Python/ML services to AWS ECS via GitHub Actions/GitOps, and building reliable real-time pipelines with webhooks and Redis queues (idempotency, backpressure, DLQ).”

“Backend/AI engineer who has shipped production LLM systems end-to-end, including an AI request-routing service (FastAPI + BART MNLI + OpenAI/Gemini) that improved accuracy ~25% after launch via eval-driven prompt/category iteration. Also built an enterprise document intelligence/RAG platform on Azure (Blob/SharePoint/Teams ingestion, OCR/NLP chunking, embeddings in Azure Cognitive Search) with PII guardrails (Presidio), confidence gating, and scalable event-driven pipelines handling millions of documents.”

“LLM/RAG practitioner who has taken a support-ticket triage automation system from prototype to production, building the full pipeline (fine-tuned models, FastAPI inference services, vector storage, monitoring) and delivering measurable impact (~40% reduction in triage time). Demonstrates strong operational troubleshooting of LLM/agentic workflows (observability-driven debugging, fixing agent routing/looping) and supports adoption through tailored demos and sales-aligned technical communication.”

“Built and deployed a production LLM-powered internal AI assistant using a RAG pipeline to help teams search internal PDFs/knowledge bases and generate grounded summaries/answers. Demonstrates strong end-to-end ownership (ingestion through APIs) plus production rigor (monitoring/logging/CI-CD, evaluation metrics) and practical optimizations for hallucination, latency, and answer quality (thresholding, fallbacks, caching, async, re-ranking, two-tier model routing).”

“Healthcare-focused ML/LLM engineer who built a production hybrid RAG workflow to automate prior authorization by retrieving from medical guidelines/historical cases (FAISS) and generating grounded rationales for clinicians. Strong in operationalizing ML with Airflow/Kubeflow/MLflow on SageMaker, optimizing latency (ONNX/quantization/async), and reducing hallucinations via evidence-only prompting; also partnered closely with clinical ops to deploy a readmission prediction tool used in daily rounds.”

“Full-stack/AI engineer who has shipped production systems spanning real-time analytics dashboards and an internal LLM-powered knowledge assistant. Experienced with RAG pipelines (embeddings/vector DB, semantic retrieval, query rewriting) plus evaluation loops and guardrails, and builds observable Kafka-based data pipelines monitored with Prometheus/Grafana.”