Vetted SHAP Professionals

“AI/ML engineer with production experience building LLM-powered document intelligence and customer support systems in healthcare/insurance, emphasizing high-accuracy RAG, long-document processing, and robust monitoring/fallback mechanisms. Also automates and scales ML lifecycle workflows using Apache Airflow and Kubeflow, and partners closely with non-technical operations stakeholders to drive adoption.”

“Built and deployed an AWS-based LLM/RAG ticket triage and knowledge retrieval system (Pinecone/FAISS + Step Functions + MLflow) that cut support resolution time by 20%. Demonstrates strong production focus on hallucination reduction, PII security, and low-latency orchestration, with measurable evaluation improvements (e.g., ~25% grounding accuracy gain via re-ranking) and proven collaboration with support operations stakeholders.”

“Red Hat ML/LLM engineer who designed and deployed a production LLM-powered customer support automation system using RAG, improving latency by 30% via PEFT and vector search optimization. Built security and governance into retrieval (access-level filtering, encrypted Pinecone/ChromaDB) and delivered SHAP-based explainability via a dashboard for non-technical stakeholders. Experienced orchestrating distributed ML/RAG pipelines across AWS SageMaker and OpenShift with Airflow/Prefect, plus multi-agent workflows using CrewAI and LangGraph.”

“Data/ML practitioner with hands-on experience building NLP systems from prototype to production: delivered a Twitter sentiment classifier with robust preprocessing, SVM modeling, and Power BI reporting, and built entity-resolution pipelines for messy multi-source customer data (reporting ~95% improvement in unique entity identification). Also implemented semantic linking/search using SBERT embeddings with FAISS vector retrieval and domain fine-tuning (reported ~15% precision lift), and applies production workflow best practices (Airflow/Prefect, Docker, Azure ML/Databricks, Great Expectations).”

“Built and deployed an enterprise GenAI knowledge assistant over thousands of internal PDFs/reports using a RAG stack (GPT-4 + Hugging Face embeddings + vector DB) to reduce manual search and SME escalations. Uses LangGraph/LangChain to orchestrate modular agent workflows with relevance filtering and fallback handling, and applies rigorous evaluation (golden datasets, edge cases, A/B tests) with production monitoring metrics.”

“Built and deployed an LLM + RAG + memory system on a Furhat social robot, adding continuous face/voice recognition embeddings over WebSockets to enable persistent, natural conversations across sessions. Experienced working around real-world hardware/latency constraints and uses Datadog plus structured debugging/rollback practices for stabilizing customer-facing LLM workflows.”

“Healthcare/clinical ML practitioner who built and productionized ClinicalBERT-based pipelines to extract and standardize oncology EHR data, improving downstream model F1 from 0.81 to 0.92 while controlling training cost via LoRA/QLoRA. Experienced orchestrating real-time AWS ETL/ML workflows (Glue, Lambda, SageMaker) and partnering with clinicians using SHAP-based interpretability, contributing to an 18% reduction in readmissions and full adoption.”

“ML/AI engineer with production experience across retail and healthcare: built a real-time computer-vision shelf monitoring system at Walmart and optimized edge inference latency by ~30% using TensorRT/ONNX and pruning. Also partnered with CVS Health clinical/pharmacy teams to deliver a medication-adherence predictive model, using Streamlit explainability dashboards and achieving an 18% adherence improvement.”

“AI/software engineer with experience at Visa building a real-time transaction fraud/risk scoring microservice in the card authorization path (Python, Kafka, Kubernetes on AWS) with strict 120–150ms latency constraints and reason-code outputs for downstream decisioning. Owns ML backend end-to-end (data/feature engineering, model training, deployment) and has demonstrated production reliability work including latency spike mitigation, SLO-based observability, drift monitoring, and safe fallbacks to rule-based decisions.”

“AI/ML engineer who has shipped production AI systems end-to-end, including an automated multi-channel (Gmail/WhatsApp/voice) candidate interviewing workflow and an enterprise RAG knowledge search platform. Demonstrates strong production rigor (monitoring, A/B tests, guardrails, schema validation, shadow testing) with quantified impact: ~60–70% reduction in interview evaluation time and ~20–30% relevance gains in RAG retrieval.”

“Unreal Engine UI engineer focused on scalable, production-ready UI architecture (C++/Slate/UMG/CommonUI) with strong designer enablement via decoupled, interface-driven patterns and MVVM. Demonstrated measurable performance wins: replaced 200+ per-frame Blueprint bindings to cut UI prepass/paint from 4.2ms to 0.5ms and reduced VRAM by ~120MB using texture streaming proxies.”

“GenAI/ML engineer in Citigroup’s finance environment who has deployed production RAG systems for investment banking under strict privacy and model-risk constraints. Built an internal-VPC Llama2 + Pinecone + LangChain solution with NER redaction and citation-based verification to prevent hallucinations, delivering major time savings, and also partnered with global finance executives to ship an AI early-warning indicator for treasury/liquidity risk.”

“Built and deployed an agentic RAG assistant in production to automate enterprise knowledge search and multi-step workflows with tool calling, tackling real-world issues like hallucinations, retrieval accuracy, and latency. Demonstrates strong LLMOps and orchestration depth (MLflow, Airflow, LangGraph/LangChain/LlamaIndex) plus a metrics-driven approach to agent testing/evaluation and cross-functional delivery with business stakeholders.”

“GenAI/LLM engineer with production deployments in both fintech and retail: built an AI-powered mortgage document analysis/automated underwriting pipeline at Fannie Mae (OCR + custom LLM) cutting underwriting review from 3–4 hours to under an hour with privacy-by-design controls. Also helped build Sephora’s GenAI product advisory bot using LangChain-orchestrated RAG (Azure GPT-4, Azure AI Search, MySQL HeatWave vector search), focusing on grounding, evaluation, and compliance-aware architecture choices.”

“ML/NLP engineer with experience at Flatiron Health building a production NLP platform that processed millions of clinical notes, using BERT/BiLSTM-CRF and spaCy to extract and normalize entities from noisy EMR text with oncologist-in-the-loop validation. Also built scalable retail ML workflows (Spark + Kubernetes + feature store caching) and applied vector databases plus contrastive-learning fine-tuning to improve retrieval relevance and recommendations.”

“Completed an Amazon externship building a GPT-4 + RAG pipeline to summarize themes from hundreds of employee reviews for workforce analytics aimed at improving warehouse retention. Emphasizes production-readiness through labeled-data evaluation, source attribution for explainability, human-in-the-loop review, and rigorous data cleaning/observability to debug real-world LLM workflow issues.”