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Anthony Cerritos
Senior Customer Experience & CRM Leader specializing in support operations and BPO launches
Los Angeles, CASr. Customer Care Manager & Training10 years experienceSeniorCustomer ServiceCRMBusiness Process Outsourcing (BPO)
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Experience
Sr. Customer Care Manager & TrainingProsper Wireless
Director of Customer Experience & CRM ManagerTrubify
Support Spend Operations Lead, Customer SupportAcorns
Team Manager, Customer SupportAcorns
Resolution Specialists Team Manager, Viewer ExperienceHulu LLC
Customer Care Escalation EngineerHulu LLC
Technical Support AdvocateHulu LLC
Education
California State University, San Bernardinobachelor, Communications (2007)
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