Brian Craft

“ML/AI engineer with hands-on ownership of production computer vision and GenAI systems, spanning real-time public safety video analytics and RAG-based knowledge assistants. Stands out for translating research-oriented approaches into scalable, monitored production systems with clear business impact, including 50% latency reductions, 25% faster response times, and 40% lower document search time.”

“Built and shipped production improvements to a Paylocity RAG-based AI assistant, redesigning retrieval into a hybrid HNSW + keyword pipeline and using tuned RRF to fuse rankings—cutting latency by ~2s and reducing token usage by ~5000. Previously spearheaded Apache Airflow integration across ETL pipelines at Acuity Knowledge Partners, creating reusable templates and automated triggers to reduce manual job monitoring.”

“Built and deployed a production RAG-based multi-agent chatbot during an internship to help consultants answer client questions and guide users through new IT systems with step-by-step instructions. Demonstrates hands-on experience with LangGraph/LangChain/Google ADK, unstructured document parsing and chunking for RAG, and a reliability-first approach to agent workflows (metrics, fallbacks, human-in-the-loop, guardrails).”

“Data Analyst at U.S. Cellular who built production LLM solutions, including a Tableau-embedded chatbot that converts natural language questions into Oracle SQL and returns actionable KPI insights for non-technical users. Also authored MAD-CTI, a multi-agent LLM system for dark web hacker forum threat intelligence (published in IEEE Access) that outperformed single-agent approaches by 14%.”

“ML/NLP practitioner with experience building an embedding-based ad matching and search system at Vericast (BERT embeddings + similarity search) to replace a third-party taxonomy approach, evaluated via a human-curated gold standard. Also built a custom NER pipeline at Allstate for auto accident claims calls using a bidirectional LSTM and achieved 90%+ F1, with a strong emphasis on production-grade ML workflows (testing, CI/CD, orchestration, versioning, validation).”