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CV
Connor Viar
Director-level Customer Success leader specializing in Enterprise SaaS, cybersecurity, and AI platforms
Hivemind AsiaVirginia Commonwealth UniversityWashington, DC12 Years ExperienceDirector LevelWorks On-Site
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Experience
Program Manager – Client SuccessHivemind Asia — Shield AI · Mar 2025 – Present
Senior Account Director – Asia & DoDDomainTools · Feb 2024 – Mar 2025
Director of Customer SuccessBolster AI · Feb 2022 – Feb 2024
Senior Manager, Customer SuccessSynack · Aug 2019 – Feb 2022
Customer Success Team LeadJuniper Networks · Jul 2014 – Aug 2019
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Education
Virginia Commonwealth Universitybachelor, Business Administration and Management
Skills
Account ManagementCross-Functional CollaborationStrategic PlanningTeam LeadershipAI-Driven Software PlatformsCloud PlatformsCustomer AdoptionCustomer Engagement StrategiesCustomer Lifecycle ManagementCustomer OnboardingCustomer Success StrategyCustomer Success ProgramsCustomer Value RealizationCybersecurity IntelligenceCybersecurity SaaS
Languages
English
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