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Diego Rivera
Intern-level sports business professional specializing in media relations and athletics
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About
Currently works at an ASICS shoe store and has nearly 3 years of retail experience. Shared an example of patiently guiding a customer through many questions and converting the interaction into a multi-pair sale, showing developing sales and communication skills.
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Key Strengths
- customer trust-building in retail sales
- patience with high-question customers
- upselling/cross-selling multiple products
- improving workplace communication over time
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