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Douglas Chagnon
Director-level content and AI product leader specializing in EdTech and digital content systems
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About
Product leader with experience at Chegg building student-focused education products, including an ebook subscription launched in response to Amazon competition that helped drive major digital growth. Also led integration of AI/ML capabilities for question classification and personalized learning workflows, with a strong emphasis on accuracy, affordability, and acting on student feedback.
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Key Strengths
- led end-to-end launch of an ebook subscription at Chegg
- drove product differentiation against Amazon competition
- strong pricing strategy informed by student affordability
- cross-functional execution across engineering, design, marketing, finance, and external publishers
- shipped a product that became very popular and accelerated digital business growth
- AI/ML product leadership in educational question classification and routing
- focus on model accuracy and user feedback loops
- data-informed UX and pricing iteration that improved take rate
- mentors teammates in technical skills like SQL and supports growth into Python
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