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Eric Vuu
Mid-Level Full-Stack Software Engineer specializing in cloud infrastructure and web applications
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About
Software engineer turned solutions/technical support engineer with 5+ years of experience supporting and migrating a custom CRM used by U.S. House of Representatives offices. Has hands-on ownership of database export/import scripting, API key-based integrations, and production troubleshooting, and also consults government customers on procurement/CLM workflows while partnering with sales/marketing on demos and adoption use cases.
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Key Strengths
- Led CRM data migrations for U.S. House of Representatives clients, including database exports and scripted imports
- Anticipates migration issues by analyzing vendor export formats and maintaining internal FAQs/runbooks
- Systematic real-time troubleshooting using logs and reproducible steps; able to repair data-linking issues (e.g., restoring primary IDs) to resolve app errors
- Adapts demos/workshops to audience by mapping product capabilities to customer business processes and pain points
- Partners with sales/marketing to build demo projects and define practical short-term workarounds aligned with product roadmap
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