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Malav Pandya
Senior Solutions Engineer specializing in Enterprise SaaS, MarTech integrations, and AI agents
Los Angeles, CaliforniaSolutions Engineer (Remote)9 years experienceSeniorSaaSMarTechE-commerce
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About
At Triple Whale, partnered with product, engineering, and sales to bring enterprise LLM-based budget recommendation agents from impressive prototypes to trusted production workflows. Strong in prompt/input tuning, explainable structured outputs, and running tightly-scoped POCs with clear success criteria—plus hands-on technical demos and post-sale implementation to drive adoption.
Experience
Solutions Engineer (Remote)Triple Whale
Solutions EngineerCloudKitchens
Solutions Engineer (Remote)Doma
Solutions Engineer IIEdwards Lifesciences
Associate Business AnalystEdwards Lifesciences
IT BSA via Ultimate StaffingEdwards Lifesciences
IT InternEdwards Lifesciences
Education
University of California, Irvinebachelor, Computer Science
Key Strengths
- Took LLM/AI agents from prototype to production for enterprise customers
- Improved trust and usability by grounding recommendations in clear inputs and consistent explanations
- Diagnoses expectation-vs-output gaps and fixes issues live by adjusting prompts/inputs
- Balances customer success criteria with engineering scope to prevent scope creep
- Adapts technical demos in real time to focus on developer concerns (inputs, edge cases, data flow)
- Partners with sales through discovery, tailored demos, and POC success plans to close complex deals
- Drives adoption post-sale via implementation support and early value realization to reduce churn
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