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Grace Kim

Director-level Product & AI Platform Leader specializing in Enterprise SaaS and IT governance

Clifton, VASenior Director, Product & Software | Exec. Product Consultant9 years experienceDirectorSaaSArtificial IntelligenceHealthcare IT
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About

UC Berkeley CS–trained hands-on engineering leader with executive experience spanning fundraising and board/customer communication. Led architecture and roadmap for AI-driven fintech platforms (including portfolio data, market signals, document processing, and Bitcoin trading), scaling global orgs (~100 people) and driving modular API-based designs that improved reliability, onboarding speed, and customer retention.

Experience

Senior Director, Product & Software | Exec. Product ConsultantCSI
Director of Product & Project Management, AI PlatformsBrado
Head of Product and EngineeringSyndicately
Manager / Team Lead, Integrations EngineeringHigher Logic
Social Media StrategistKlesis, UC Berkeley
Marketing DirectorWaco Home Team, RE/MAX Real Estate
Senior Administrative Assistant to ChairmanWCNF

Education

UC Berkeleybachelor, Media Studies - Computer Science and Business

Key Strengths

  • Hands-on technical executive (writes/reviews code, prototypes, designs alongside team)
  • Balances deep technical involvement with fundraising/board and stakeholder communication via disciplined time-blocking and delegation
  • Led production recovery by redesigning data/model pipeline architecture to stabilize AI performance and prevent customer churn
  • Defined and executed business-outcome-driven technology roadmaps (reliability, delivery speed, modernization for regulated markets)
  • Scaled and led a global ~100-person org across product, engineering, and data with clear decision rights and operating cadence
  • Architected modular, API-driven platform with clear layer separation (ingestion/normalization/AI/execution) to improve onboarding speed, reliability, and adaptability to regulatory/security needs

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Languages

English

Skills

Product strategyProduct roadmapsIT governanceSOC 2HIPAAGDPRCross-functional leadershipAgileLeanP&L managementAI/ML integrationAI/ML platformsLarge Language Models (LLMs)Natural Language Processing (NLP)Knowledge graphs