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Jennifer Erfurth

Executive HR & Operations Leader specializing in scaling high-growth SaaS organizations

ZeroAviaUniversity of TulsaSan Jose, CA20 Years ExperienceExecutive Level

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About

Operations and GTM advisor for early-stage and scaling software companies who implements practical operating frameworks (RACI, OKRs) to translate founder vision into execution. Notable outcomes include cutting sales ramp time from 6–9 months to 3–4 months at OPSWAT through enablement programs and driving 124% of financial plan at Cradlepoint (2022) after cascading OKRs across the organization.

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Key Strengths

  • Built early-stage operations structure and GTM support (Ramison, Acannability)
  • Implemented RACI to clarify accountability and accelerate new-offering go-to-market
  • Reduced new sales rep ramp time from 6–9 months to 3–4 months via enablement (OPSWAT)
  • Designed scalable onboarding: e-learning plus 1-week bootcamp at 4 weeks post-hire
  • Bridges founder vision to execution using strategy-on-a-page and cascaded OKRs
  • Cascaded OKRs company-wide leading to 124% of financial plan (Cradlepoint, 2022)
  • Clear advisory boundaries: strategic guidance with selective tactical support (dashboards, hiring, plan review)

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Experience

Chief People OfficerZeroAvia · Jan 2024 – Jan 2025
Chief People OfficerCradlepoint (a part of Ericsson) · Jan 2021 – Jan 2024
VP of Human ResourcesRoku · Jan 2019 – Jan 2021
VP of Human ResourcesServiceNow · Jan 2017 – Jan 2019
Chief Human Resources OfficerAlign Technology · Jan 2012 – Jan 2016
SVP, Shared ServicesDyno Nobel · Jan 2010 – Jan 2012
Chief Human Resources OfficerSchawk · Jan 2001 – Jan 2010
HR Advisory BoardGrowthspace · Jan 2024 – Present
Advisory BoardWorksense · Jan 2024 – Present
HR Advisory BoardWayside · Jan 2024 – Present
AdvisorRamisun Inc. · Jan 2024 – Present
HR Advisory BoardLogicGate · Jan 2021 – Jan 2021
Audit Committe ChairpersonUnity Care · Jan 2024 – Present

Education

University of Tulsamaster, I/O Psychology
Loras Collegebachelor, Business Management

Awards

  • Top 50 HR Professional Award (2022)
  • Top 50 HR Professional Award (2023)
  • Top 50 HR Professional Award (2024)

Skills

Strategic PlanningChange ManagementCross-Functional LeadershipDashboard developmentData-Driven Decision-MakingCulture of Innovation & AccountabilityBusiness OperationsFinancial StrategySaaS GrowthPeople StrategyScaling OperationsHR InfrastructureMergers & Acquisitions (M&A)Organizational DesignCultural Transformation

Languages

English

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Connect with Jennifer

Jennifer already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

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Hire with Reval

Find your next great hire

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Jennifer ErfurthExecutive HR & Operations Leader specializing in scaling high-growth SaaS organizations