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Jennifer Erfurth

Executive HR & Operations Leader specializing in scaling high-growth SaaS organizations

San Jose, CAChief People Officer20 years experienceExecutiveHuman ResourcesTechnologySaaS
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About

Operations and GTM advisor for early-stage and scaling software companies who implements practical operating frameworks (RACI, OKRs) to translate founder vision into execution. Notable outcomes include cutting sales ramp time from 6–9 months to 3–4 months at OPSWAT through enablement programs and driving 124% of financial plan at Cradlepoint (2022) after cascading OKRs across the organization.

Experience

Chief People OfficerZeroAvia
Chief People OfficerCradlepoint (a part of Ericsson)
VP of Human ResourcesRoku
VP of Human ResourcesServiceNow
Chief Human Resources OfficerAlign Technology
SVP, Shared ServicesDyno Nobel
Chief Human Resources OfficerSchawk
HR Advisory BoardGrowthspace
Advisory BoardWorksense
HR Advisory BoardWayside
AdvisorRamisun Inc.
HR Advisory BoardLogicGate
Audit Committe ChairpersonUnity Care

Education

University of Tulsamaster, I/O Psychology
Loras Collegebachelor, Business Management

Key Strengths

  • Built early-stage operations structure and GTM support (Ramison, Acannability)
  • Implemented RACI to clarify accountability and accelerate new-offering go-to-market
  • Reduced new sales rep ramp time from 6–9 months to 3–4 months via enablement (OPSWAT)
  • Designed scalable onboarding: e-learning plus 1-week bootcamp at 4 weeks post-hire
  • Bridges founder vision to execution using strategy-on-a-page and cascaded OKRs
  • Cascaded OKRs company-wide leading to 124% of financial plan (Cradlepoint, 2022)
  • Clear advisory boundaries: strategic guidance with selective tactical support (dashboards, hiring, plan review)

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Contact

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Languages

English

Skills

Strategic PlanningData-Driven Decision-MakingCulture of Innovation & AccountabilityBusiness OperationsFinancial StrategySaaS GrowthPeople StrategyScaling OperationsHR InfrastructureChange ManagementMergers & Acquisitions (M&A)Organizational DesignCultural TransformationEmployee EngagementCross-Functional Leadership