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Kanna Rajagopal

Executive Engineering Leader specializing in cloud services, distributed systems, and networking

AmazonUniversity Visvesvaraya College of EngineeringCupertino, CA29 Years ExperienceExecutive LevelWorks On-Site

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About

Amazon engineering leader (15+ years) targeting Senior Manager/Director roles, with deep ownership of contact-center latency and reliability initiatives. Shipped a global production improvement cutting call latency 30–40% and led a complex Citrix SDK integration, including incident response and a backward-compatible rollout strategy to protect existing customers while enabling new features.

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Key Strengths

  • Led end-to-end global latency reduction project (30–40% improvement) from design through GA and operations
  • Data-driven design decisions using real usage metrics to set connection/latency tradeoffs
  • High engineering quality bar: >90% unit test coverage plus integration tests and multi-leader code reviews
  • Strong operational ownership: monitoring metrics, handling hotfixes, and managing pre-prod to production rollouts
  • Delivered ambiguous third-party integration via POC, gap analysis, stakeholder alignment, and customer/vendor collaboration
  • Production incident leadership: detected error spike, rolled back quickly, and implemented backward-compatible dual-SDK bundling to isolate impact
  • People leadership including coaching, pairing with senior mentors, and executing PIPs with defined goals/timelines
  • Improved delivery speed with lightweight process (2x/week standups, Kanban/Asana tracking, two-person reviews, test automation emphasis)

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Experience

Senior Engineering LeaderAmazon / AWS · Apr 2020 – Present
Director of SoftwareCumulus Networks (Acquired by NVIDIA) · Nov 2013 – Apr 2020
Technical ManagerNuova Systems (acquired by Cisco Systems) · Jan 2006 – Jan 2013
Technical LeaderMcData, Agilent, Wipro · Jan 1997 – Jan 2006

Education

University Visvesvaraya College of Engineeringbachelor, Computer Science & Engineering (1997)

Languages

English

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Connect with Kanna

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Typically responds within 24 hours

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Kanna RajagopalExecutive Engineering Leader specializing in cloud services, distributed systems, and networking