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Lois Kim
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About
BizOps/operations leader with experience in an Amazon startup environment, acting as the cross-functional "connective tissue" across Engineering, Product, Marketing, GTM, and Finance. Has owned founder-level initiatives to rapidly scale teams, implement KPI dashboards and operating cadences, and drive resource allocation decisions—resulting in earlier risk detection and a product reprioritization that saved 1 FTE of manual work.
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Key Strengths
- Built and scaled a business operations team end-to-end (role definition through hiring and onboarding)
- Created KPI dashboards to track recruiting pipeline, time-to-fill, onboarding, and hiring targets
- Implemented a headcount request/justification process to allocate limited HC across multiple teams
- Established cross-functional operating rhythm across Engineering, Product, Marketing, GTM, Finance, and BizOps
- Led biweekly reporting that surfaced resource constraints early and prevented critical-path deadline misses
- Drove product reprioritization that saved 1 FTE of manual labor
- Uses structured problem decomposition to turn ambiguous goals into phased operating plans with measurable metrics
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