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Muhammad Usman
Mid-level Full-Stack Engineer specializing in SaaS, AI, and Healthcare IT
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Fullstack engineer with roughly 3 years of experience who has independently built customer-facing systems in healthcare, including invoice notification infrastructure, nurse speech-to-text documentation, and a voice agent/chatbot workflow. Particularly interesting for teams needing hands-on builders who can ship end-to-end products with reliability features, real-time communication flows, and direct user-informed design.
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Key Strengths
- Built end-to-end fullstack systems independently
- Designed reliable notification architecture with BullMQ retries and idempotency
- Incremental product delivery in healthcare environments
- User-driven product discovery through direct workflow interviews
- Built speech-to-text feature that reduced nurse documentation time by 50%
- Designed conversational state recovery using Redis for dropped calls
- Hands-on ownership of voice agent pipeline including STT, LLM, and real-time SIP calling
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