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PradeepReddy Guttha

Director-level Enterprise Architecture & CRM/AI Automation Leader (Salesforce, ERP/CRM platforms)

Boston, MAASSOCIATE DIRECTOR, ARCHITECTURE & STRATEGY13 years experienceDirectorBiotechnologyPharmaceuticalsSaaS
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About

Associate Director in commercial technology leading Salesforce platform delivery (Sales Cloud + Health Cloud) for patient engagement and order management. Personally led secure integrations like Bartender Cloud label/barcode generation (PDF creation, encryption, malware scanning) and owned a major StreamSets-based Salesforce data sync incident triggered by a Salesforce region move, adding proactive monitoring and automated DR/failover. Experienced in scaling delivery via CI/CD, release cadence, and leading teams through architecture reviews, code reviews, and lead-to-cash automation.

Experience

ASSOCIATE DIRECTOR, ARCHITECTURE & STRATEGYVertex Pharma
SENIOR MANAGER, SOFTWARE ENGINEERINGKaseya
MANAGER, CRM SOLUTIONSDialpad AI
Sr.SOFTWARE DEVELOPMENT ENGINEERExpedia Group Inc
LEAD SOFTWARE CONSULTANTRackspace Inc.
Sr.SOFTWARE DEV CONSULTANTDell Financial Services
SFDC REPORT & DASHBOARD CONSULTANTMonsanto
SOFTWARE ENGINEERCNET Global Solutions, Inc.
GRADUATE HELPERUniversity of Central Missouri
IT-ASSOCIATEAP Society for Knowledge Networks

Education

University of Central Missourimaster, Computer Science
Jawaharlal Nehru Technological Universitybachelor, Computer Science Engineering

Key Strengths

  • Salesforce platform architecture leadership (design decisions, scalable/reusable solutions, architecture reviews)
  • Complex third-party integration delivery (Bartender Cloud label/barcode generation with secure PDF handling in Salesforce)
  • Security/compliance-minded engineering (encryption, malware scanning, GDPR/PII considerations)
  • Owned production reliability incident end-to-end across vendors (Salesforce/AWS/StreamSets) and implemented prevention/DR automation
  • Built monitoring, dashboards, and replay/error-handling mechanisms for streaming/data sync platforms
  • Lead-to-cash transformation and integration strategy to create a single source of truth in Salesforce
  • Player-coach leadership: hands-on code reviews/impact assessments while managing and mentoring teams
  • People management with structured 1:1s, goal-setting, coaching, and underperformance turnaround via targeted plans and pairing

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Contact

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Languages

English

Skills

Agile Project ManagementAgentforceAgentic AIALApexApex TriggersApplication DevelopmentAWSBatch ApexBitbucketBambooBIBudget ManagementCI/CDClient-Side Controllers