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PradeepReddy Guttha

Director-level Enterprise Architecture & CRM/AI Automation Leader (Salesforce, ERP/CRM platforms)

Vertex PharmaceuticalsUniversity of Central MissouriBoston, MA13 Years ExperienceDirector LevelWorks On-Site

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About

Associate Director in commercial technology leading Salesforce platform delivery (Sales Cloud + Health Cloud) for patient engagement and order management. Personally led secure integrations like Bartender Cloud label/barcode generation (PDF creation, encryption, malware scanning) and owned a major StreamSets-based Salesforce data sync incident triggered by a Salesforce region move, adding proactive monitoring and automated DR/failover. Experienced in scaling delivery via CI/CD, release cadence, and leading teams through architecture reviews, code reviews, and lead-to-cash automation.

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Key Strengths

  • Salesforce platform architecture leadership (design decisions, scalable/reusable solutions, architecture reviews)
  • Complex third-party integration delivery (Bartender Cloud label/barcode generation with secure PDF handling in Salesforce)
  • Security/compliance-minded engineering (encryption, malware scanning, GDPR/PII considerations)
  • Owned production reliability incident end-to-end across vendors (Salesforce/AWS/StreamSets) and implemented prevention/DR automation
  • Built monitoring, dashboards, and replay/error-handling mechanisms for streaming/data sync platforms
  • Lead-to-cash transformation and integration strategy to create a single source of truth in Salesforce
  • Player-coach leadership: hands-on code reviews/impact assessments while managing and mentoring teams
  • People management with structured 1:1s, goal-setting, coaching, and underperformance turnaround via targeted plans and pairing

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Experience

ASSOCIATE DIRECTOR, ARCHITECTURE & STRATEGYVertex Pharma · Jun 2024 – Present
SENIOR MANAGER, SOFTWARE ENGINEERINGKaseya · Mar 2024 – Jun 2024
MANAGER, CRM SOLUTIONSDialpad AI · Jun 2022 – Mar 2024
Sr.SOFTWARE DEVELOPMENT ENGINEERExpedia Group Inc · Feb 2017 – Jun 2022
LEAD SOFTWARE CONSULTANTRackspace Inc. · Dec 2015 – Feb 2017
Sr.SOFTWARE DEV CONSULTANTDell Financial Services · Dec 2014 – Oct 2015
SFDC REPORT & DASHBOARD CONSULTANTMonsanto · Sep 2014 – Nov 2014freelance
SOFTWARE ENGINEERCNET Global Solutions, Inc. · Aug 2014 – Feb 2017
GRADUATE HELPERUniversity of Central Missouri · Aug 2013 – Jun 2014part-time
IT-ASSOCIATEAP Society for Knowledge Networks · Jun 2012 – Apr 2013

Education

University of Central Missourimaster, Computer Science
Jawaharlal Nehru Technological Universitybachelor, Computer Science Engineering

Awards

  • Stevie Bronze Award - Technology Excellence in AI
  • GL Tech Award - Salesforce Architecture & Enterprise Technology
  • CToday - Outstanding Achiever in Cloud & Data Technology Leadership Award
  • Night in the Town award - Expedia Group
  • Best Outgoing Student - UnderGrad School
  • Certificate of Appreciation - Institute for Healthcare Advancement (IHA) 24th Annual Health Literacy Conference (reviewer)
  • Certification of Appreciation - outstanding service during Covid-19 from a Non-Profit service organization
  • Certification of Appreciations - various judging assignments

Skills

Agentic AIAWSBitbucketBudget ManagementCI/CDConfluenceCRMData ModelingDevOpsDockerGenerative AIGitHubGoogle Cloud PlatformGraphQLJenkins

Languages

English

Certifications

Salesforce Certified Agentforce SpecialistSalesforce Certified Platform Developer IISalesforce Certified Platform Developer ISalesforce Certified App BuilderSalesforce Certified AdministratorMicrosoft Technology AssociateGoogle Project Management

Publications

2 publications

Artificial IntelligenceAdvanced therapy managementDrug commercializationComplianceCloud technologies

Memberships

  • IEEE HKN
  • Hackathon Raptors
  • Threws Research World
  • Massachusetts Biotechnology Council
  • Association for Computing Machinery
  • US Technology Policy Committee

Browse Similar

EngineeringEngineering in Greater BostonAgentic AIAWSBitbucketBudget Management

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Connect with PradeepReddy

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Typically responds within 24 hours

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PradeepReddy GutthaDirector-level Enterprise Architecture & CRM/AI Automation Leader (Salesforce, ERP/CRM platforms)