Senior AI Product Manager specializing in ML, automation, and generative AI
Auckland, New ZealandEngineering Product, Business Strategy Education Consultant7 years experienceSeniorEducationTechnologyArtificial Intelligence
ScreenedIdentity Verified
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About
AI Product Manager who also operates as a product marketer/CRM lifecycle lead, focused on behavior-driven onboarding and retention. Has delivered measurable growth through segmentation, multi-channel lifecycle programs, and experimentation (e.g., activation +23%, TTFV -30%, retention +14%), and led a cross-functional chatbot integration that improved course completion (+23%) while reducing refunds (-15%).
Experience
MLE and Robotics InstructorCode Advantage
Engineering Product, Business Strategy Education ConsultantCrimson Education
Generative AI Model TrainerOutlier AI
QA LeadAmerican Museum of Natural History
Junior Year Summer Graduate Program InternDeutche Bank
Winter Intern ILieef Private Equity Firm
Senior AI Product Manager & ML/AI LecturerInspirit AI
Key Strengths
Drove activation +23% and reduced time-to-first-value by 30% via behavior-driven lifecycle campaign
Improved downstream retention +14% for lifecycle-treated users vs control group
Strong segmentation framework (lifecycle stage, engagement level, product usage) with iterative refinement based on core metrics (activation/retention/LTV)
A/B testing that lifted opens +16%, CTR +22%, and activation +18% by focusing messaging on a single use case and specific first-value CTA
Reduced early-course drop-off and improved outcomes by integrating an async support chatbot (course completion +23%, refunds -15% in ~6 weeks)
Cross-functional execution across Product, Creative, Merchandising/Marketing to deliver consistent end-to-end customer experience
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