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Sushma Puchakayala
Mid-level Data Analyst specializing in AI/ML and advanced analytics
USAData Analyst – AI/ML & Advanced Analytics3 years experienceMid-LevelConsultingHealthcareRetail
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About
Accenture data/ML practitioner who deployed a retail churn prediction and BERT-based sentiment analysis system to production, integrating behavioral + feedback data and operationalizing it with ETL automation, orchestration, and CI/CD. Experienced managing 2TB+ multi-source data, monitoring drift in Databricks, and translating results into Power BI dashboards for marketing teams (including K-means customer segmentation).
Experience
Data Analyst – AI/ML & Advanced AnalyticsAccenture
Data Analyst – BI & Predictive ModelingTata Consultancy Services (TCS)
Education
Murray State Universitymaster (2025)
Narayana Engineering College, Nellorebachelor (2023)
Key Strengths
- Built and deployed production churn prediction + sentiment analysis solution for retail to reduce attrition
- Integrated BERT-based NLP with behavioral data for customer insights
- Handled 2TB+ multi-source datasets and improved processing via automated ETL pipelines
- Implemented model drift monitoring using Databricks dashboards
- Established orchestration and CI/CD for ETL/ML pipelines (Airflow, AWS Glue, GitHub Actions, Jenkins)
- Translated ML outputs into business-friendly Power BI dashboards for marketing stakeholders
- Delivered customer segmentation using K-means to support campaign strategy
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