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Sushma Puchakayala

Mid-level Data Analyst specializing in AI/ML and advanced analytics

AccentureMurray State UniversityUSA3 Years ExperienceMid Level

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About

Accenture data/ML practitioner who deployed a retail churn prediction and BERT-based sentiment analysis system to production, integrating behavioral + feedback data and operationalizing it with ETL automation, orchestration, and CI/CD. Experienced managing 2TB+ multi-source data, monitoring drift in Databricks, and translating results into Power BI dashboards for marketing teams (including K-means customer segmentation).

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Key Strengths

  • Built and deployed production churn prediction + sentiment analysis solution for retail to reduce attrition
  • Integrated BERT-based NLP with behavioral data for customer insights
  • Handled 2TB+ multi-source datasets and improved processing via automated ETL pipelines
  • Implemented model drift monitoring using Databricks dashboards
  • Established orchestration and CI/CD for ETL/ML pipelines (Airflow, AWS Glue, GitHub Actions, Jenkins)
  • Translated ML outputs into business-friendly Power BI dashboards for marketing stakeholders
  • Delivered customer segmentation using K-means to support campaign strategy

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Experience

Data Analyst – AI/ML & Advanced AnalyticsAccenture · Jun 2025 – Present
Data Analyst – BI & Predictive ModelingTata Consultancy Services (TCS) · Jul 2021 – Jul 2023

Education

Murray State Universitymaster (2025)
Narayana Engineering College, Nellorebachelor (2023)

Languages

English

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Sushma PuchakayalaMid-level Data Analyst specializing in AI/ML and advanced analytics