varsha viswanathan

About

Software engineering intern experience at Zoho Corp and Zeus Desk building and deploying customer-facing systems. Delivered a real-time booking platform backend that stayed stable for 1,000+ users by optimizing MySQL queries/indexing and shipping hotfixes during production latency incidents. Also integrated financial operations APIs across 50+ small-bank partners by creating a normalization/validation layer to handle inconsistent partner data and prevent integration breakages.

Experience

Education

Key Strengths

• Built scalable booking-system backend APIs (ticket availability, group bookings, auth) for high-traffic usage
• Database performance tuning under load (identified missing index on JOIN; reduced latency spikes in production)
• Designing resilient partner integrations via normalized/validated data layer (schema validation, defaults, strict errors)
• Customer-centric development: validates flows with frontend and customer managers and iterates based on real user behavior
• Balances rapid prototyping with production hardening (refactoring, tests, security, documentation)
• Hands-on production support and rapid incident response (profiling, hotfix deployment)

Reference Highlights

• excellent at converting customer needs into technical solutions
• careful listener who clarifies requirements
• delivers scalable and practical solutions
• strong coding skills
• strong problem-solving
• improved search retrieval accuracy by 20%
• fast debugging under pressure
• writes clean code
• communicative and collaborative across diverse teams
• calmly surfaces problems and proposes solutions
• articulate with non-technical stakeholders
• able to explain concepts at multiple technical levels
• clean, modular, production-ready engineering execution
• quickly diagnoses and fixes live production issues
• confident handling customer needs