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Yash Pokharna
Intern Software Engineer specializing in backend systems, cloud, and AI agents
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About
Built and productionized an LLM-based appointment management agent, implementing RAG with Redis and LangGraph plus multi-agent intent handling and rule-based conflict guardrails to prevent double-booking under high load. Experienced in real-time diagnosis of agentic workflow failures using logs/traces and state inspection, and in driving adoption via interactive developer demos and sales-aligned custom customer scenarios.
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Key Strengths
- Took an LLM appointment-management agent from prototype to production (RAG + multi-agent + CI/CD + monitoring)
- Systematic real-time debugging using logs/traces, controlled prompt repro, and LangGraph state inspection
- Reduced scheduling errors via intent-agent design, Redis real-time lookups, and rule-based conflict guardrails
- Strong customer collaboration through iterative demos and incorporating real-user phrasing into prompt updates
- Effective developer-facing demos using live logs/API calls and interactive prompt testing
- Sales enablement through value-focused demos and rapid custom proof-of-concepts to address reliability concerns
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