Zain MJett

About

People/HR leader in healthcare settings (Reunion Rehab, Star Behavioral) who partners with executives and clinical/operations leaders to drive org redesign, improve engagement, and reduce turnover. Uses data (surveys, stay interviews, exit/turnover metrics) and systems thinking to diagnose root causes and implement process and leadership interventions, delivering measurable results (18–20% turnover reductions; 25% engagement lift).

Key Strengths

• Led executive-partnered organizational restructuring to address duplication, morale, and turnover
• Improved engagement scores by 25% within six months (Reunion Rehab)
• Reduced turnover in key roles by 18% within six months via org redesign and clarified reporting lines
• Applies systems thinking to diagnose root causes across structure, culture, processes, and incentives
• Redesigned onboarding/communication/workflows with ops and nursing leaders; reduced clinical turnover by 20% in six months
• Data-driven people strategy using turnover, engagement, and exit data to influence decisions
• At Star Behavioral, identified scheduling/role clarity as turnover drivers; implemented changes leading to 20% turnover reduction in six months
• Coached a clinical manager using 360 feedback and situational coaching; improved team engagement and reduced turnover within three months
• Handled high-stakes interdepartmental conflict with structured investigation and facilitation; restored collaboration without escalation