Vetted Incident Response Professionals

Nicholas Ogura

Screened ReferencesStrong rec.

Executive Platform & Security Engineering leader specializing in multi-cloud Kubernetes and FinTech

San Diego County, USA18y exp

“Startup-focused infrastructure/security leader who stepped into head of engineering and re-platformed an entire product end-to-end in 3 months to meet launch. In crypto/fintech, recognized the market-data system as an ETL/data product and rebuilt it as a separable, securely accessible platform—prompting inbound interest within a week—while advocating an open-source-first observability stack (Prometheus/Grafana/Loki) to avoid vendor lock-in.”

Sri Yogesh Dorbala

Screened

Engineering Manager / Tech Lead specializing in large-scale distributed systems

Seattle, WA8y exp

“Software engineer focused on personalization and data/ML infrastructure who built a GenAI/LLM-driven carousel ranking system end-to-end, delivering a reported 6–7% order-rate lift. Also designed large-scale personalization ETL (15PB for ~100M users) and created a custom Airflow operator to integrate with Databricks under enterprise version constraints, with hands-on on-call and data-quality reliability improvements.”

Chang Qian

Screened

Senior Backend/Infrastructure Engineer specializing in large-scale integrity and content systems

Menlo Park, CA10y exp

“Backend/platform engineer who built Bilibili’s "Avalon" content moderation platform from a vague CEO mandate into a company-wide service (Go, gRPC, Kafka), including on-call, metrics, transparency tools, and multi-site resiliency work. More recently at Meta, scaled a high-traffic mistake-prevention platform by introducing capacity levers (prefiltering, caching, log sampling, fanout limits) and navigating org-wide constraints, including debugging a rule-engine threading bottleneck.”

Sahitya Thota

Screened

Staff/Tech Lead Software Engineer specializing in identity, data platforms, and cloud systems

Fremont, CA20y exp

“Engineering leader/player-coach who built and owned end-to-end sales-facing data products, including a 360° advertiser insights platform and a sales AI agent for natural-language access to insights. Demonstrated strong architecture and reliability chops (event-driven redesign to eliminate Hive-query throttling; batching/caching to reduce fan-out) plus incident ownership around ads attribution consistency. Also has 0→1 experience building graph-based recommendation/matching systems with explainability and tight user feedback loops.”

Thazim Banu Shaffee

Screened ReferencesStrong rec.

Engineering Manager specializing in payments, risk, and high-scale distributed systems

San Jose, CA14y exp

“Engineering leader/player-coach on a risk core transaction platform (payments/branded checkout) who led major migrations from a monolithic stack to microservices, including API contract redesign and performance improvements (reported ~500ms latency reduction). Experienced running high-stakes production incidents (upgrade-related outage/degradation) end-to-end with RCA and rollout-process changes, and has accelerated delivery via documentation/tooling (audit sign-off cycle reduced from ~3 sprints to ~1).”

“Amazon engineering leader (15+ years) targeting Senior Manager/Director roles, with deep ownership of contact-center latency and reliability initiatives. Shipped a global production improvement cutting call latency 30–40% and led a complex Citrix SDK integration, including incident response and a backward-compatible rollout strategy to protect existing customers while enabling new features.”

“Built a production LLM-powered data ingestion workflow at Provi, an online alcohol marketplace, to clean and match millions of distributor inventory items against a product catalog. Their experience is strongest in applying LLMs to real-world, large-scale data operations with AWS Glue, S3, batching, API integration, human review, and drift detection.”

“Backend/data engineer with experience at AWS and Intuit building and operating production serverless systems and data pipelines. Delivered an internal AWS TV video-processing platform using Step Functions/Lambda/S3/DynamoDB with strong reliability and cost controls, and built Glue-based ETL for compliance/risk events (Kafka to partitioned Parquet). Also modernized legacy compliance systems into Java/Node event-driven services and has demonstrated measurable SQL tuning impact (200s to 20s).”

“Meta engineer who improved a critical revenue estimation dataset pipeline that was arriving ~6 days late—diagnosed via raw logs/lineage, redesigned legacy scans to only process the needed window, and shipped validation plus freshness/lag dashboards. Delivered ~50% latency reduction (to ~3 days) and regained adoption by running old/new pipelines in parallel with gated cutover and evidence-based customer communication. Applies incident-response rigor to real-time LLM/agentic workflow debugging and regularly runs developer demos/workshops.”