Vetted Observability Professionals

“Backend engineer with insurance/claims domain experience who modernized legacy claims processing systems to support AI-assisted claim review. Emphasizes production-ready API design in Python/FastAPI (schemas, async, caching, graceful degradation), strong observability with Prometheus, and layered security including JWT auth plus database row-level security (Supabase/Postgres).”

“Built and owned an enterprise AI document-processing deployment at an automotive tech startup, taking it from discovery to stabilization. Strong in production LLM/RAG systems and backend reliability, with measurable impact including 8,000+ documents processed monthly and turnaround time reduced from nearly 24 hours to about 3 hours.”

Tiffany Utvaer Gasser

Screened ReferencesModerate rec.

Mid-level Software Developer specializing in FinTech

Foster City, CA4y exp

“Software engineer with experience in a large financial institution, including ownership of an internal queue-based service and upgrades to an online credit dispute flow. Stands out for combining backend reliability work, stakeholder collaboration with bank operations staff, and a pragmatic focus on validation, monitoring, and developer experience.”

“Backend Python engineer who built core services for a telecom automation engine monitoring thousands of routers in real time and auto-generating support tickets. As the sole Intelygenz engineer on the project, they diagnosed a costly Terraform/GitLab CI/CD resource-leak issue in AWS and implemented a cleanup redesign that eliminated orphaned resources and reduced client cloud spend. Also shipped applied-AI ticket triage suggestions via API integration and built an end-to-end Gmail-to-ticket ingestion workflow.”

“DevOps/GCP-focused engineer with experience helping move complex/LLM-style prototypes toward production by clarifying requirements, hardening architecture, and driving OS-level test remediation to full pass rates. Debugs LLM/agentic workflow issues like distributed systems using GCP observability (Cloud Logging/Monitoring, GKE metrics) and implements alerting policies for proactive communication. Has delivered internal DevOps training from basics through end-to-end GCP infrastructure and deployment, improving engagement with real-world examples and analogies.”

“Backend engineer with experience in fraud reporting and billing systems, building Java/Spring Boot services behind a React frontend and improving performance 40%+ with caching and SQL optimization while maintaining 99.9% uptime. Has hands-on experience migrating a monolith to microservices with incremental rollout, clear data ownership boundaries, and production-grade API reliability/security practices (JWT/OAuth, RBAC, row-level scoping).”

“Backend-focused Python engineer who has owned production FastAPI services deployed on Kubernetes, including CI/CD (GitLab CI to ECR) and GitOps delivery via ArgoCD/Helm. Has hands-on experience with complex reliability and infrastructure work—solving data inconsistency with validation/partial-data paths, fixing K8s liveness issues via lazy loading, and supporting a phased cloud-to-on-prem migration with dual-writes and monitoring. Also built Kafka-based real-time ingestion consumers handling bursty, high-throughput traffic with async processing and topic/retention tuning.”

“Backend engineer with experience in both healthcare (Siemens) and payments (Bitwise), focused on scaling Python APIs and modernizing architectures. Has led monolith-to-microservices migrations and introduced Kafka async processing, Redis caching, and ELK observability, citing ~40% faster issue resolution and improved reliability via idempotency and strong security controls (OAuth2/JWT, RBAC, RLS).”

“Cloud/ML engineer with production deployment experience on Azure (Dockerized models, managed APIs, data pipelines) who has repeatedly stabilized unreliable systems—e.g., taking an API-driven analytics pipeline from ~60% to 98% reliability and an Azure ML service from ~80% to 97% by addressing rate limits, container memory, and gateway timeouts. Also built an explainable contract-risk model for entertainment bookings (Transformers + SHAP) and integrated it into a legacy booking system via a Flask REST API, plus prior IoT work at Nissan processing CAN bus sensor streams for diagnostics/anomaly insights.”

“Software engineer (Yellow.ai) who built and productionized an AI-driven resume tailoring system using embeddings + Chroma RAG + QLoRA fine-tuning, deployed via Docker/Kubernetes with CI/CD on a CPU-only Oracle VM. Demonstrates strong reliability/evaluation rigor (custom hallucination/coverage/relevance metrics) and measurable business impact, including a 60% user satisfaction lift from improving chatbot intent accuracy with product and support teams.”

“Built and deployed a production enterprise LLM-powered RAG assistant for the construction domain, enabling natural-language querying across PDFs/reports and structured sources (SQL/CSV). Implemented an agent-based routing and multi-agent orchestration approach (LangChain/LangGraph) to reduce hallucinations, improve latency, and deliver actionable, structured responses based on stakeholder feedback.”

“Full-stack developer with Manulife experience building and scaling a customer-facing digital wealth portfolio tracker and a complex React/TypeScript portfolio dashboard. Strong track record improving mobile UX and reliability with measurable impact (30% lower mobile bounce rate; ~20–22% fewer Stripe payment errors) through CI/CD automation, A/B testing, and monitored incremental rollouts.”

“Frontend engineer with co-op experience at Nokia and prior work at Nimble, delivering React/TypeScript single-page onboarding flows and internal web apps. Builds from Figma to production React, emphasizes modular architecture and consistent UI via Material UI, and applies Jest-based unit/integration testing plus lazy loading to improve reliability and performance in both new and existing codebases.”

“Backend/ML platform engineer who owns end-to-end delivery of ML-serving APIs (FastAPI + TensorFlow) and runs them reliably on Kubernetes using ArgoCD GitOps. Has hands-on experience solving production-only issues (probe tuning for model warm-up, resource profiling) and building scalable Kafka streaming pipelines, plus supporting phased on-prem to AWS migrations with dependency discovery and recreation of hidden jobs/workflows.”

“Built and deployed an AI agent to help patients navigate complex housing information by scraping and normalizing unstructured data across all 50 U.S. states, then layering a LangChain RAG system with MMR re-ranking to reduce hallucinations. Experienced in orchestrating multi-agent workflows (LangGraph/CrewAI) and production reliability practices (Pydantic-validated outputs, LLM-as-judge evals, tracing). Also delivered stakeholder-facing explainability via SHAP dashboards for a loan-approval predictive model at Welspot.”