Vetted SHAP Professionals

“AI/ML engineer with forensic analytics and healthcare claims experience (Optum), building production LLM/RAG systems to surface context-driven fraud patterns from unstructured claim notes and explain risk to investigators. Strong in large-scale retrieval performance tuning, legacy API integration with reliability patterns (SQS, circuit breakers), and MLOps orchestration on Airflow/Kubernetes with rigorous testing, monitoring, and stakeholder-friendly interpretability.”

“Built and deployed a production LLM-powered RAG assistant for healthcare teams (care managers/support) to answer questions from clinical and policy documentation, emphasizing trustworthiness via improved retrieval, reranking, and strict grounding prompts to reduce hallucinations. Also has hands-on orchestration experience with Apache Airflow for end-to-end ETL/ML workflows and applies rigorous testing/metrics (hallucination rate, tool-call accuracy, latency, cost) to ensure reliable AI agent behavior.”

“ML/AI engineer with healthcare payer experience (Signal Healthcare, Cigna) who has shipped production fraud/claims prediction systems using Python/TensorFlow and exposed them via FastAPI/Flask microservices integrated with EHR and Salesforce. Emphasizes operational reliability and trust—Airflow-orchestrated pipelines with data quality gates plus SHAP-based interpretability, A/B testing, and drift/debug workflows—backed by reported outcomes of 22% lower false payouts and 17% higher model accuracy.”

“Built production LLM/RAG platforms for financial services to enable natural-language Q&A over large policy/compliance document sets stored in Snowflake and SharePoint. Strong in MLOps and orchestration (Airflow, ADF, Step Functions, MLflow) and in solving real production issues like stale embeddings and model performance, including an incremental Snowflake Streams sync that cut processing time from hours to minutes.”

“Built a production multi-agent LLM system at Live Nation on Databricks (LangGraph/LangChain) that let venue/event teams ask questions in Slack, auto-generated optimized route schedules, and produced inventory/stocking recommendations from historical SQL data and venue trends. Improved reliability by tightening prompts with strict JSON schemas, providing sample questions/SQL, and adding guardrails plus synthetic/edge-case testing, while iterating with event managers and senior VPs via prototypes and feedback loops.”

“ML/AI engineer with defense and commercial analytics experience: deployed a real-time aerial object detection system at Dynetics (YOLOv5 + TorchServe in Docker on AWS EC2) with drift-triggered retraining and 99.5% uptime, tackling ambiguous targets and weather degradation. Previously at Fractal Analytics, built and explained a churn prediction model for marketing stakeholders using SHAP and delivered it via a Flask API into dashboards, driving a reported 22% attrition reduction.”

“Full-stack engineer with healthcare and finance experience who has owned end-to-end production systems across Azure and AWS. Built a real-time clinical dashboard at Centene (React + FastAPI + Azure Event Hubs) that cut data latency from ~12 minutes to under 1 minute and was associated with a 30% reduction in intervention delays. Also delivered MVPs in high-ambiguity environments at Accenture during monolith-to-microservices migration, improving uptime and maintainability with measurable results.”