Vetted SHAP Professionals

“AI/ML engineer with CVS Health experience deploying production LLM systems in regulated healthcare settings, including a large-scale RAG solution (1M+ documents) built for compliance-grade, auditable policy/regulatory Q&A with strong anti-hallucination controls. Also delivered an NLP summarization system for physician notes/case narratives by partnering closely with non-technical care operations stakeholders and iterating via prototypes, dashboards, and feedback loops.”

“Data engineering / ML practitioner with experience at MetLife building transformer-based sentiment analysis over large unstructured datasets and productionizing pipelines with Airflow/PySpark/Hadoop (reported 52% efficiency gain). Also implemented embedding-based semantic search using Pinecone/Weaviate to improve retrieval relevance and enable RAG for customer support and document matching use cases.”

“Built an AI lending assistant (RAG + DeBERTa) used by credit analysts to retrieve policies and past loan decisions, tackling real production issues like hallucinations, document quality, and sub-second latency. Deployed a modular, Dockerized AWS architecture (ECS/EMR + load balancer) with load testing, caching/precomputed embeddings, and CloudWatch monitoring, and used Airflow to automate scheduled data/embedding/vector DB refresh pipelines with retries and alerts.”

“Built a secure, on-prem/private GPT assistant to replace manual SharePoint-style search across thousands of policies/SOPs/engineering docs, using a production RAG stack (LangChain/LangGraph, FAISS/Chroma, PyMuPDF+OCR, vLLM). Implemented layout-aware ingestion (including table-to-JSON) and a multi-agent retrieval/generation/verification workflow with strong observability and compliance guardrails, delivering ~70% reduction in search time.”

“Backend/data platform engineer who owned end-to-end production services for a fleet analytics/GenAI platform, spanning FastAPI microservices on Kubernetes and AWS (EKS + Lambda) event-driven workloads. Strong in reliability/observability (OpenTelemetry, circuit breakers, idempotency), data pipelines (Glue/Airflow/Snowflake), and measurable performance/cost wins (SQL 10s to <800ms P95; ~30% compute cost reduction).”

“GenAI engineer who has deployed production LLM/RAG chatbots for internal document search, focusing on reliability (hallucination reduction via prompt guardrails + retrieval filtering) and performance (latency improvements via caching). Experienced with LangChain/LangGraph orchestration for multi-step agent workflows and iterates using monitoring/logs and benchmark-driven evaluation while partnering closely with product and business teams.”

“GenAI/ML engineer with production experience at Cognizant and Ally Financial, building end-to-end LLM/RAG systems and ML pipelines. Delivered a domain chatbot trained from 90k tickets and 45k docs, improving intent accuracy (65%→83%), scaling to 800+ concurrent users with 99.2% uptime and sub-150ms latency, and driving +14% customer satisfaction. Strong in Azure ML + DevOps CI/CD, Dockerized deployments, and explainable/PII-safe modeling using SHAP/LIME to satisfy stakeholder trust and GDPR needs.”

“Built and productionized Azure-based LLM/RAG systems for regulatory/compliance use cases, including automating analyst research and compliance report generation across large unstructured document sets. Demonstrates strong practical depth in hallucination mitigation, hybrid retrieval tuning (BM25 + embeddings), and production MLOps (Databricks, Cognitive Search, AKS, Airflow/MLflow), plus proven ability to deliver auditable, explainable solutions with non-technical compliance teams.”

“Data scientist with hands-on experience building an XGBoost-based customer segmentation/churn risk scoring model used by sales and marketing teams. Emphasizes production-grade practices—efficient SQL for large-scale data pulls, rigorous data validation/testing, and scalable, modular Python code designed to support multiple customer types.”

“Built production LLM + hybrid RAG and multi-agent orchestration systems at Wells Fargo to automate complaint document/audio transcript understanding and categorization, addressing vocabulary drift via embedding + vector index updates instead of frequent retraining. Strong in LLM workflow reliability (testing/benchmarks/observability) and stakeholder-facing delivery with explainability (citations/SHAP-style justifications) and Tableau dashboards.”

“ML/NLP engineer with experience at Charles Schwab building an NLP + graph (Neo4j) entity-resolution system to unify fragmented user/device/transaction data and improve downstream model quality and analyst querying. Has applied embeddings (SentenceTransformers + FAISS) with domain fine-tuning to boost hard-case matching recall by ~12% while maintaining precision, and has a track record of hardening scalable Python/Spark pipelines and productionizing fraud models via A/B tests and shadow-mode monitoring.”

“BNY Mellon engineer who has built and operated production AI systems end-to-end: a LangChain/Pinecone RAG platform scaled via FastAPI + Kubernetes to 1000 RPM with 99.9% uptime, supported by monitoring and data-drift detection. Also deep in data/infra orchestration (Airflow, Dagster, Terraform on AWS/EMR/EC2), processing 500GB+ daily and delivering measurable reliability and performance gains, plus strong compliance-facing model explainability using SHAP and Tableau.”

“Built a production, real-time clinical documentation system at HCA that converts doctor–patient conversations into structured clinical summaries using speech-to-text, LLM summarization, and RAG. Demonstrated measurable gains from medical-domain fine-tuning (clinical concept recall +18%, ROUGE-L 0.62 to 0.74) while meeting HIPAA constraints via PHI anonymization and encryption, and deployed via Docker/FastAPI with CI/CD and monitoring.”

“Healthcare-focused LLM engineer who deployed a production triage and clinical knowledge retrieval assistant using RAG and LangGraph-orchestrated multi-agent workflows. Emphasizes clinical safety and compliance with robust hallucination controls, HIPAA/PHI protections (tokenization, encryption, audit logging, zero-retention), and human-in-the-loop escalation; reports a 75% latency reduction in a healthcare agent system.”

“Built a production multi-agent orchestration platform to automate healthcare claims and HR workflows, combining LangChain/CrewAI/AutoGPT with RAG (FAISS/Pinecone) and fine-tuned open-source LLMs (LLaMA/Mistral/Falcon) in private Azure ML environments to meet HIPAA requirements. Emphasizes rigorous agent evaluation/observability (trajectory eval, adversarial testing, LLM-as-judge, drift monitoring) and reports measurable outcomes including 35% faster claims processing and 40% fewer chatbot errors.”

“Has production deployment experience delivering computer-vision systems on AWS (Docker + S3) including a GDPR-focused face/license-plate obfuscation pipeline and a semantic-segmentation project aimed at reducing annotation time. Worked closely with DevOps and frontend teams and partnered with CEO/CMO to present an AI-driven annotation workflow to non-technical VC stakeholders.”

“Telecom (Verizon) AI/ML practitioner who built a production multimodal system that ingests messy customer issue reports (calls, chats, emails, screenshots, videos) and turns them into confidence-scored incident summaries with reproducible steps and evidence links. Also built KPI/alarm-to-ticket correlation to rank likely root-cause domains (RAN/Core/Transport), cutting triage from hours to minutes and improving MTTR.”