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Akshaya Venkatesan
Engineering Manager specializing in SaaS commerce platforms and microservices
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About
Engineering leader/player-coach who led a high-stakes 0→1 in-house usage-based billing/rating platform to replace a third-party system, saving millions and protecting 30M+ in revenue. Deep experience in event-driven microservices on AWS (Lambda/SQS/DynamoDB), billing correctness, migrations, and incident response, while scaling teams through hiring, coaching, and lightweight execution processes.
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Key Strengths
- Led 0→1 build and migration from third-party usage-based rating to in-house platform saving millions and protecting 30M+ revenue
- Architecture leadership for event processing model and core microservices; deep ownership of billing-critical code paths
- Scaled impact from hands-on engineering to team building (hiring/mentoring) with documented decisions and guardrails
- Reliability/incident leadership: owned Sev1 during AWS Lambda outage; implemented expiring locks, DLQ, improved alerting and dashboards to prevent billing discrepancies
- Turns ambiguous product problems into phased deliverables with measurable outcomes (canonical SKU source, self-serve APIs, reduced launch time)
- Cross-team alignment and contract standardization across multiple downstream systems; established clear ownership and SLAs
- Improved delivery speed with lightweight process changes (tiered RFCs, async updates, reduced meetings) while maintaining quality
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Experience
Education
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Publications
3 publications
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