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Carlos Rojas Zurita

Senior Technical Support Engineer specializing in IAM, SaaS administration, and endpoint security

Denver, COService Desk Specialist II9 years experienceSeniorTechnologyIT ServicesSaaS
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Experience

Service Desk Specialist IIGrubhub/Wonder Group
So:ware DeveloperFreelance
Jr. IT Windows Engineer (Seasonal)Personalization Mall
IT Lead Service Technician / ProgrammerEncompass Connect
IT Intern – UCAB LibraryUniversidad Catolica Andr’s Bello

Education

Universidad Católica Andrés Bello (UCAB)bachelor, Computer Science

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Contact

candidate@example.com(555) 123-4567LinkedIn Profile
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Languages

English

Skills

Technical SupportCustomer Support EngineeringService DeskSaaS Application AdministrationIdentity and Access Management (IAM)OktaSingle Sign-On (SSO)SAMLOIDCRole-Based Access Control (RBAC)Access Control Lists (ACL)User Lifecycle ManagementEndpoint SecurityMobile Device Management (MDM)Security Compliance