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Charles Fernandez
Staff/Lead QA Engineer specializing in automation and localization (L10N/I18N)
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About
QA/project leader with ~19 years experience running high-profile, multi-million-dollar software initiatives and driving quality through disciplined milestone gates (Alpha/Beta/FC/GM), regression planning, and weekly bug scrubs. JIRA-centric practitioner (Zephyr/Confluence) who partners closely with engineering, automation, documentation, marketing, and sustaining teams—including offshore collaboration—to unblock testers and improve diagnostics for difficult issues like memory leaks.
Experience
Education
Key Strengths
- 19 years leading high-profile, multi-million dollar projects
- Structured end-to-end QA process with clear milestone exit criteria (Alpha/Beta/FC/GM)
- Effective cross-functional coordination including offshore teams
- Hands-on support to engineering via log/data gathering and bug scrub prioritization
- Adapted testing/monitoring approach for hard-to-reproduce crash/memory leak issues
- Maintains test coverage over time (updates/deprecates cases; automates repetitive tests)
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