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Christopher Vezzuto

Principal Enterprise Architect specializing in product strategy and global platform modernization

TicketmasterClaremont Graduate UniversityBeverly Hills, CA12 Years ExperiencePrincipal LevelWorks On-Site

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About

Engineering/technology leader from Ticketmaster who drove a domain-driven modernization strategy for legacy commerce platforms while launching new revenue features (add-on sales like merch/parking/hotels). Rebuilt and scaled teams post-COVID by reorganizing around business domains and implementing federated architecture governance, including a distributed-saga-based order orchestration approach that improved resilience and enabled partial-order success.

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Key Strengths

  • Built and executed domain-based technology roadmaps aligning modernization with revenue-driving features
  • Deep expertise modernizing inventory/order platforms to enable add-on commerce (merch, parking, hotels) and multi-source purchasing
  • Balanced business and technical KPIs (per-cap spend, supplier enablement, uptime/performance/partial-failure benchmarks)
  • Scaled engineering org post-COVID by reorganizing teams by domain (Conway’s Law) with clear product/tech leadership per capability
  • Established cross-domain governance and architecture bridging mechanisms (architecture reviews, shared info models, API contracts) to decouple teams
  • Led major architecture decision using distributed saga for order orchestration enabling partial success and improved resilience at high demand
  • Delivered measurable business impact (example: client generated ~$500K revenue within months from new add-on products)
  • Strong executive communication and delegation model via trust-building, paved-road patterns, and open-door technical leadership
  • Launched two monetization products in ticketing that drove double-digit YoY growth in per-cap spend
  • Strong product execution from vision/KRs to requirements, thin-slice build, market testing, and scaled rollout
  • Data-driven, iterative approach to building with limited resources (alpha releases, manual workarounds, rapid reprioritization)
  • Clear business evaluation framework (simple problem statement, input/output economics, competitive strategy)

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Experience

Principal ArchitectTicketmaster (Live Nation Entertainment, Inc.) · Jan 2021 – Present
Lead Business ArchitectTicketmaster (Live Nation Entertainment, Inc.) · Jan 2020 – Jan 2021
Business ArchitectTicketmaster (Live Nation Entertainment, Inc.) · Jan 2018 – Jan 2020
Senior Software EngineerTicketmaster (Live Nation Entertainment, Inc.) · Jan 2015 – Jan 2018
Software Development ConsultantRhino Records (Warner Music Group) · Jan 2014 – Jan 2014freelance
Principal ArchitectTicketmaster · Jan 2021 – Dec 2025
Lead Business ArchitectTicketmaster · Jan 2020 – Jan 2021
Business ArchitectTicketmaster · Jan 2018 – Jan 2020
Senior Software EngineerTicketmaster · Jan 2015 – Jan 2018
Software Development ConsultantRhino Records · Jan 2014 – Jan 2014contract

Education

Claremont Graduate Universitymaster, Strategy (MBA)
USCbachelor, Computer Engineering and Computer Science

Languages

English

Certifications

Digital Marketing Professional Certificate (The Wharton School, University of Pennsylvania)

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Christopher VezzutoPrincipal Enterprise Architect specializing in product strategy and global platform modernization